About our customers

As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate.

The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

As an IT team, we had an array of support documentation for systems and services that we’d always struggled to have a consistent format, style and structure for. The course delivered by Ellis Pratt really clarified the best practices to use and answered many of the questions we had.

We were so satisfied with the service provided by Ellis that we contacted Cherryleaf to create an exemplary piece of documentation for one of our systems, with an aim to using the documentation as a template for our other services going forwards. Ginny Critcher was always punctual, polite and efficient in all her work. Where there were any doubts or suggestions, Ginny would provide insight into what the best approach would be in an eloquent and thoughtful manner.

We recently changed our authoring tooling. Cherryleaf came and did a spot of consultation to help us choose something that fit our use cases. I’d absolutely recommend their service if you want some help picking tooling.