New content added to our Using Generative AI in technical writing course

We have added a knowledge file to our Using Generative AI in technical writing course. This knowledge file is a user guide for an imaginary application called ABC video player. Delegates can use this file when creating a chatbot if they don’t have their own content they can use. Some delegates told us they were… Read more »

Using multiple AI agents in a technical documentation production workflow

Microsoft's diagram of three AI agents exchanging information

There’s been a lot of buzz recently around agentic AI tools like Microsoft’s Autogen and CrewAI.   Could they be used in a technical documentation production workflow setting for automating some of the work carried out when creating user documentation for software?   What are agentic AI tools?  The core idea behind agentic AI systems is… Read more »

Survey 2024: Using AI and ChatGPT in technical communication

In April 2023, we conducted a survey into the use of AI and ChatGPT in technical communications. We thought it would be interesting to carry out a similar survey again, to see what has changed over the last 12 months, We’ve added two new questions to the survey. There are now 10 questions, it will… Read more »

Podcast 146: What is the current demand for contract Technical Authors?

In this month’s podcast, we look at the current demand for contract Technical Authors in the UK, using statistics from ITJobsWatch.net. We look at the the number of vacancies and whether this has affected the rates offered. Transcript This is the Cherryleaf podcast. Hello and welcome to the Cherryleaf podcast. My name is Ellis Pratt…. Read more »