Our next policies and procedures course: 5/6 March 2024

The next public policies and procedures writing course will be delivered in two parts on the mornings (0930-1230) of Tuesday 5th March and Wednesday 6th March 2024. Cherryleaf’s policies and procedures training course teaches you how to write clear and effective policies and procedures, in a straightforward and efficient way. These documents are important, because:… Read more »

Vacancy #4534 Contract Technical Author, UK, 2 months

Our client is providing consultancy to a financial institution in Glasgow on how to modernise their IT systems by moving to the cloud. They are looking for a contract Technical Author who can work with their Systems Architect to document the new system. This project is scoped for 8 weeks, at 20 hours per week…. Read more »

Podcast 143: e-ink writing tablets. Has their time come?

Welcome to the first episode of 2024! In this exciting instalment, we dive deep into the evolving world of e-ink writing devices. Will these gadgets gain momentum in the tech world? We explore their rising popularity and forecast their potential to become mainstream tools. We’ll dissect the key issues these devices address, unveiling the unique… Read more »

Automating technical documentation updates with Generative AI

screenshot of a GPTs called London Weather Guide

Keeping documentation updated is a perpetual challenge, especially for products releasing new versions rapidly. We explored an AI-powered approach to automate identifying documentation needing updates. Our idea was prompted by a question in a Write the Docs forum about auto-flagging outdated help centre content. Hi we have a large and complex product with multiple releases… Read more »

Podcast 142: Trends in technical communication for 2024 and beyond

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2024 and beyond. Transcript This is the Cherryleaf podcast. Hello and welcome to the Cherryleaf podcast. What we do at the end of the year is we look at… Read more »