Technical writing builds trust in your organisation

I spoke at, and attended, the Content Strategy Applied 2017 conference last week. One of the keynote speakers, Madi Weland Solomon, explored what the impact of content has on users, and the trends that will inform content strategy in the near future. She said one of the key challenges for organisations will be dealing with the loss… Read more »

Can a Technical Author be a master of more than one trade?

Technical Authors are normally seen as masters of writing user documentation, but their skills are not often applied to other areas of the business. For example, it’s usually the case our clients for software documentation are different from our procedures writing clients. However, we’re currently working for a client where we began by editing a… Read more »

Towards content lakes

One of the trends in both data and content management is the move away from silos. In data management circles, there is a trend towards the collection and aggregation of customer data into “data lakes”. According to Margaret Rouse, a data lake is: A storage repository that holds a vast amount of raw data in its… Read more »

All our online courses – at a discounted, bundle price

You can now sign up for all of Cherryleaf’s popular online training courses at a discounted price! This bundle provides you with access to: Cherryleaf’s Technical Author/Technical Writing online training course DITA fundamentals Single sourcing and content reuse training course Introduction to Content Strategy course By purchasing this bundle, you’ll save £180 ex VAT. That’s a… Read more »