A technical communication user’s hierarchy of needs

At the TCUK 2015 conference, Rachel Johnston mentioned the idea of a content maturity model. We thought we’d take this idea and ask: Could we develop a model that illustrates a hierarchy of needs for users of technical communication (and in particular, User Assistance)? A model of what? We suggest calling this model a technical communication user’s hierarchy of needs…. Read more »

Reflections on the TCUK15 conference

I was one of the presenters at last week’s Technical Communication UK 2015 (TCUK) conference. TCUK is the Institute of Scientific and Technical Communicators’ (ISTC’s) annual conference for everyone involved in writing, editing, illustrating, delivering and publishing technical information. It’s an opportunity for Technical Communicators from the UK and mainland Europe to meet up and mingle,… Read more »

The ContentHug interviews

I was asked to take part in the ContentHug series of interviews on technical communication and content strategy. .@ellispratt shares his thoughts on technical communication: http://t.co/pTZjRLm9PU #techcomm — Vinish Garg (@vingar) September 21, 2015 It was fun and challenging, going through the questions. ContentHug’s Vinish Garg is interviewing a number of consultants involved in technical communication… Read more »

Ellis will be speaking at MadWorld 2016

Cherryleaf’s Ellis Pratt will be speaking again at MadCap Software’s conference on technical communication and content strategy conference. MadWorld 2016 will be held between the 10th and 12th April 2016 at the Hilton San Diego Resort and Spa, in San Diego, California.

Building Information Modelling (BIM) for content

Building Information Modelling (BIM) is an increasingly popular technique used in the construction industry. It involves creating XML digital models of buildings and tunnels during each stage of a project. However, these are more than just 3D animated models, as they also embed information about physical objects in the building. According to Wikipedia: “A building owner… Read more »