Presentation: Automate All the Things?

Join us at the next Write the Docs London Meetup Join us for an honest, practical conversation about what to automate, what not to, and how to stay relevant as the tools keep changing. This event is aimed at technical writers and those working in closely related roles. The discussion will focus on automation and… Read more »

Rewriting a procedure so it’s clearer – A walkthrough

This is a walkthrough of how to improve an existing procedure so it’s easier to understand. We take an old Brigade Order from a Fire and Rescue Service and go through the process of reorganising the content and re-writing the text.  

Keeping focus when implementing a digital strategy

On Wednesday, I saw a presentation by Rosie Hatton, the Strategy Delivery Lead for Parliament’s Digital Service (PDS), at the House of Parliament. Her presentation was called “Why Parliament’s Digital Strategy is like a Cottage Pie”. “Through its 2016-2021 digital strategy, Parliament is changing how it works to improve how it engages with citizens. Our goal… Read more »