Technical communication has traditionally been rooted in instructional guides: comprehensive resources users could turn to when they needed information. But that information was only useful if users could actually find it. The expectation was that users would search for what they needed and then read it. On the provider’s side, the goal was to make… Read more »
In April 2025, Cherryleaf conducted its third annual survey into the use of AI and ChatGPT in technical communications. Below is a summary of our findings. Executive summary This year, we had 103 responses from technical communication professionals. The overall findings reveal a field actively engaging with, yet still cautious about, Artificial Intelligence. Cautious adoption… Read more »
In April 2023 and 2024, we conducted surveys into the use of AI and ChatGPT in technical communication. This year, we’re carrying out our survey again, to see what has changed over the last 12 and 24 months. The survey contains eleven questions and it takes approximately four minutes to complete. As we have done… Read more »
Creating engaging e-learning videos with human presenters can be valuable, but it’s also time-consuming. Scheduling recordings, ensuring good audio quality, and finding the perfect background all have their challenges. We’ve been updating our e-learning course on generative AI, and we were intrigued by the avatar feature in Audiate and wondered if it could streamline our… Read more »
Episode overview In this episode, Ellis explores how AI agents, especially autonomous AI agents, are reshaping the landscape of technical communication. What are they? How do they differ from traditional AI tools? And crucially, what does their rise mean for technical writers? Blending two recent blog posts, Ellis walks us through emerging tools like Manus,… Read more »
