We’ve opened up registration for a webinar we’re holding on Tuesday 28th May 2024. We’ll share our findings from Cherryleaf’s 2024 survey into the use of AI and ChatGPT in technical communications. We’ll also compare these results to the results from the similar survey in 2023. The questions in the survey included: How familiar are… Read more »
Tag: AI
New content added to our Using Generative AI in technical writing course
We have added a knowledge file to our Using Generative AI in technical writing course. This knowledge file is a user guide for an imaginary application called ABC video player. Delegates can use this file when creating a chatbot if they don’t have their own content they can use. Some delegates told us they were… Read more »
Using multiple AI agents in a technical documentation production workflow
There’s been a lot of buzz recently around agentic AI tools like Microsoft’s Autogen and CrewAI. Could they be used in a technical documentation production workflow setting for automating some of the work carried out when creating user documentation for software? What are agentic AI tools? The core idea behind agentic AI systems is… Read more »
Survey 2024: Using AI and ChatGPT in technical communication
In April 2023, we conducted a survey into the use of AI and ChatGPT in technical communications. We thought it would be interesting to carry out a similar survey again, to see what has changed over the last 12 months, We’ve added two new questions to the survey. There are now 10 questions, it will… Read more »
Automating technical documentation updates with Generative AI
Keeping documentation updated is a perpetual challenge, especially for products releasing new versions rapidly. We explored an AI-powered approach to automate identifying documentation needing updates. Our idea was prompted by a question in a Write the Docs forum about auto-flagging outdated help centre content. Hi we have a large and complex product with multiple releases… Read more »