Towards a Question and Answer world

A flat-style digital illustration shows a young woman sitting cross-legged and reading a large open manual on the left side. On the right, a smiling robot with a speech bubble containing a question mark interacts with a standing man. The image uses soft shades of blue and orange to contrast traditional documentation with modern chatbot-based assistance.

Technical communication has traditionally been rooted in instructional guides: comprehensive resources users could turn to when they needed information. But that information was only useful if users could actually find it. The expectation was that users would search for what they needed and then read it. On the provider’s side, the goal was to make… Read more »

How AI-Savvy Are You? A Quiz for Technical Writers

We’ve created a new quiz for you to take: How AI-Savvy Are You? A Quiz for Technical Writers Discover your AI proficiency as a technical writer and learn how to enhance your skills. There are 10 multiple choice questions. Take this quiz to find out where you stand and how to advance!

Results from our “Using AI in techcomm” 2025 survey

In April 2025, Cherryleaf conducted its third annual survey into the use of AI and ChatGPT in technical communications. Below is a summary of our findings. Executive summary This year, we had 103 responses from technical communication professionals. The overall findings reveal a field actively engaging with, yet still cautious about, Artificial Intelligence. Cautious adoption… Read more »

Survey: Using AI in technical communication 2025

In April 2023 and 2024, we conducted surveys into the use of AI and ChatGPT in technical communication. This year, we’re carrying out our survey again, to see what has changed over the last 12 and 24 months. The survey contains eleven questions and it takes approximately four minutes to complete. As we have done… Read more »

Human v avatar in e-learning: Our first experiments with Audiate

Creating engaging e-learning videos with human presenters can be valuable, but it’s also time-consuming. Scheduling recordings, ensuring good audio quality, and finding the perfect background all have their challenges. We’ve been updating our e-learning course on generative AI, and we were intrigued by the avatar feature in Audiate and wondered if it could streamline our… Read more »