A practical workflow for AI-assisted training video production

A lot of policy and onboarding training still follows a familiar format: a presenter, some PowerPoint slides, and generic stock footage. That format is straightforward to produce, but it can make important information harder for staff to follow. AI-assisted production gives learning teams access to motion graphics, tailored scenes, and interactive exercises, without needing a… Read more »

How to turn policies and procedures into effective e-learning

There is a tempting way to create e-learning from a policy or procedure: Split the document into sections. Put each section on a slide. Add narration. Finish with a multiple-choice quiz. It is also a good way to produce very dull, and ineffective, training. Policies and procedures define rules, responsibilities and processes. They are reference… Read more »

Managing Documentation Projects with AI: September Course

AI can help technical writers draft, summarise, review, and restructure content. But there’s a bigger opportunity. What if you could use AI to help manage the documentation project itself? Our next Managing and mastering documentation projects with AI course takes place online on 7 and 8 September 2026. The course is designed for people who… Read more »

How technical writers can use multi-tab browsing in Codex

Technical writer using a laptop while multiple Codex browser tabs—product, Jira, pull request, existing documentation, support tickets, and analytics—feed into a draft help topic, illustrating a workflow from evidence and verification through writing, review, and publication.

OpenAI’s Codex now supports multi-tab browsing inside an AI session. This might not seem like much, but it’s another useful example of AI for technical writers that can help resolve some of the most challenging bottlenecks in their workflow. It’s something we’ve used already to create a proof of concept for a client facing challenges… Read more »