Could technical documentation become the knowledge layer for AI? This month, Google Cloud has introduced the Open Knowledge Format (OKF). It’s an open specification for packaging organisational knowledge in a form that both people and AI agents can use. An OKF collection is essentially a directory of Markdown files. Each file contains a small amount… Read more »
Tag: AI
Five years of getting AI wrong
Our first experience of AI began with documenting AI systems in the early 2020s. One product guided banking customers using spoken interactions through a decision tree, and another vectorised data. We thought we understood what AI did, and where it could be used. Then, in 2022, OpenAI released ChatGPT. In five days, ChatGPT had a… Read more »
What tools like Claude Code and OpenAI Codex actually mean for L&D teams
For years, the job of a Learning and Development team was to make things: slide decks, PDF guides, LMS modules. You wrote content, packaged it, uploaded it, and hoped people clicked through it. The output was always static. The feedback loop was slow. That’s changing, and the change is more specific than “AI is transforming… Read more »
Take part in our 2026 survey into the adoption of AI in technical communication
Since 2023, Cherryleaf has been conducting an annual survey into the use of AI in technical communications. The aim is to help people see what has changed over time, and how quickly or slowly things are changing. We publish the findings each time on our blog. We’ve just opened the 2026 survey, and we”d like… Read more »
We tested Google Gemini’s new Omni model to create a promotional video. Here’s what we found.
Google describes Omni as “Nano Banana for video”. This means a single AI model handles text, images, and audio together. Previously, Google used separate models for each, which limited consistency and made editing across multiple clips difficult. With Omni, you can edit and remix videos through natural conversation. For example, you can tell it to… Read more »
