Survey 2024: Using AI and ChatGPT in technical communication

In April 2023, we conducted a survey into the use of AI and ChatGPT in technical communications. We thought it would be interesting to carry out a similar survey again, to see what has changed over the last 12 months, We’ve added two new questions to the survey. There are now 10 questions, it will… Read more »

Automating technical documentation updates with Generative AI

screenshot of a GPTs called London Weather Guide

Keeping documentation updated is a perpetual challenge, especially for products releasing new versions rapidly. We explored an AI-powered approach to automate identifying documentation needing updates. Our idea was prompted by a question in a Write the Docs forum about auto-flagging outdated help centre content. Hi we have a large and complex product with multiple releases… Read more »

Now available: The recording of our webinar on using Artificial Intelligence in technical communication

Banner advert for webinar on using generative AI in technical communication

On the 7th November 2023, Ellis presented the latest version of our webinar  on using Artificial Intelligence in technical communication. Cherryleaf surveyed the techcomm community. The survey aimed to identify key questions, concerns, and interests about using generative AI like ChatGPT in technical communication work. In this webinar, you’ll learn what the survey uncovered and:… Read more »

Podcast 141: What Techcomm problems can generative AI solve?

AI generated Anime image of a female technical writer

In this episode of the Cherryleaf Podcast, we look at what Techcomm problems can generative AI solve. Technical writers today face numerous challenges that can hinder productivity and impact content quality. From managing high volumes of documentation to keeping pace with rapid product changes, it takes great effort to produce and maintain helpful, accurate, and… Read more »

OpenAI’s November 23 announcements – what they mean for Technical Writers

We asked ChatGPT what OpenAI’s recent announcements might have on Technical Writers: Enhanced language models The new GPT-4 Turbo with a 128k context window can assist Technical Writers by allowing them to work with more extensive documentation in a single prompt. Note: This is roughly 300 pages of content This means you can reference larger… Read more »