Feedback from our latest policies and procedures writing course

Here’s some of the feedback from our latest policies and procedures writing course: A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development. Victoria S.  (works for a charity) It was really informative, and Ginny is a very engaging trainer. Alice… Read more »

What should go into policies and procedures?

In a previous post, we looked at why organisations need to write policies and procedures. Let’s now look at what should go into policies and procedures. The policies Many successful organisations have a compelling vision for the future, which staff work together to achieve. This can be communicated in the organisation’s policies by addressing three… Read more »

The most common mistakes organisations make with their policies and procedures

Here are the responses we received when we asked, what are the most common mistakes organisations make with their policies and procedures: https://twitter.com/rahelab/status/1011873673299578886 Not having any! — Rhonda Bracey (@RhondaBracey@mastodon.social) (@cybertext) June 26, 2018 https://twitter.com/straygoat/status/1011520436604231682 Thinking that a list of where documentation is stored and the tools used to edit them constitutes a documentations strategy…. Read more »