Making Fire and Rescue Service policies and procedures consistent with the National Operational Guidance Programme

Fire and rescue services in the UK have an opportunity to improve their policies and procedures by building on the National Operational Guidance Programme (NOG) that is now produced centrally by The National Fire Chiefs Council’s Fire Central Programme Office. The Fire Central Programme Office has described NOG in this way: Operational guidance is what… Read more »

Creating training exercises for a Covid-19 spatially-distanced classroom

We’ve been adapting our policies and procedures writing course for the current Covid-19 training environment, and we’re now ready to deliver it in two different ways: The delegates and the trainer(s) all work from home, and the course is delivered online. The delegates are in a spatially distanced classroom, and the trainer(s) delivers the course… Read more »

Podcast 88: Will Myddelton on moving from an oral to a written culture

In this episode of the Cherryleaf Podcast, we talk to Will Myddelton, Product lead at Local Welcome, about how Local Welcome moved from an oral to a written culture. “An oral culture has huge advantages in that it’s fluid, easy to pick up, and doesn’t require a lot of attention to processes. But it has… Read more »

Free elearning course: communicating and leading during the lockdown

The Covid-19 lockdown is having a huge impact on people and organisations. With so many things that could be about to change, how should organisations respond to the communication challenges they face? What’s your plan for the future? We’ve put together a free elearning course that looks at the Covid-19 communication challenges. The course describes… Read more »

Policies and Procedures writing training: new live online course

With the coronavirus lockdown, we’ve been asked if we can deliver our policies and procedures writing training course as an online course to organisations, instead of in its usual one day classroom format. In response, we’ve repurposed some of the exercises, so they can work in an online context. The course has also been split… Read more »