Podcast 127: Creating Playbooks

We look at playbooks. We ask: what are they, and why create them? We also discuss our approach for creating playbooks, and the different ways to publish them.   Transcript: This is the Cherryleaf podcast. Hello and welcome again to the Cherryleaf podcast. We’re back after our August break. I hope you had a great… Read more »

Podcast 126: Retrospectives for documentation projects

In this episode of the Cherryleaf Podcast, we look at the value of retrospectives at the end of a documentation project, and how you can run one. Transcript This is the Cherryleaf podcast. Hello and welcome to the Cherryleaf Podcast. We’re going to look at retrospectives in this episode. Although within a documentation project there… Read more »

Assessing the potential savings from single sourcing

One of the main benefits from single sourcing is the ability to reuse existing content. Different departments can avoid duplicating work, which means they can save time and money. Unfortunately, it can be difficult to quantify these savings before you move to an authoring or content management system that enables you to single source. Analysing… Read more »

Critical risk factors in content strategy

Via Twitter, we came across a blog post by Nick Milton on The four management territories for Knowledge Management. His post contained a diagram where he used the Boston Square to describe four management territories, and their impact on Knowledge Management. We wondered how this diagram would look if it related to content strategy. We came up… Read more »

Should Technical Authors be allowed to work from home?

With the recent media attention on Yahoo’s announcement that it is banning its staff from “remote” working, we thought it might be useful to look at the case for and against Technical Authors working from home. The case for allowing remote working They can do their jobs more productively without interruption from others. When Technical Authors… Read more »