New design models for providing end user Help

Ray Gallon has recently completed a series of webinars looking at new models for providing end user Help (A Cognitive Design for User Assistance). In the third webinar, Ray looked at how people learn today and he suggested a new approach for the future. He used The Common European Framework of Reference for Language‘s description of… Read more »

Content Strategy Lightning Talks: Applying Lean principles to content strategy

On Tuesday 26 February, Ellis Pratt from Cherryleaf will be speaking at the popular London Content Strategy lightning talk. Ellis will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximising the value to the user and minimising waste. Since the Agile development… Read more »

Free email mini course on content strategy

When you sign up for our free mini email course on content strategy, you’ll receive 14 emails, delivered one per day, outlining the key steps for defining your content strategy. Free email course on content strategy