We’re currently working on 40 minute webinar on: Planning user documentation when you’re a startup business If you have any questions on this topic, you can email these to us prior to the event. We’ll do our best to make sure we address them in the webinar. Send us an email with your question Details… Read more »
Category: strategy
Free email mini course on content strategy
When you sign up for our free mini email course on content strategy, you’ll receive 14 emails, delivered one per day, outlining the key steps for defining your content strategy. Free email course on content strategy
How can you tell if it’s only beginners reading your user guides and online Help?
One way of checking to see if only new users are using the technical documentation for a product is to check if there a correlation between the number of users reading the user documentation and the sales of the product. For example, if the product is following the classic “Bell curve”, and users only need… Read more »