We asked: Does anyone have any techcomm timesaver tips they’d like to share? This is what you told us… Transcript Hello and welcome to the latest episode of The Cherryleaf Podcast. In this episode, we’re going to look at technical writing time saving techniques. Technical writing is more than just writing. A Technical Author or… Read more »
Category: Technical Communication
Podcast 122: GitHub for technical writing
In this episode of the Cherryleaf Podcast, we look at GitHub and how technical communicators are using GitHub for creating documentation. Transcript This is the Cherryleaf podcast. Well, hello again. I thought in this episode it would be good to look at GitHub and how technical writers, technical communicators, technical authors depending on what you… Read more »
Podcast 119: Trends in technical communication for 2022 and beyond
It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2022 and beyond. Via LinkedIn Wouter Veeken Software/API Tech Writer at Booking.com Unprecedented talent shortages Robert Powers Senior Technical Writer Leading to more automation of basic writing/editing… Read more »
Podcast 113: Using heatmaps & recordings to improve Hotjar’s knowledge base, with Karissa Van Baulen
We talk to Karissa Van Baulen, Customer Education Lead and Knowledge Base Owner at Hotjar. We discuss how she has used heatmaps and playback recordings to improve Hotjar’s knowledge base. What does Hotjar do? Why are heatmaps important? How have you used heatmaps and recordings to improve Hotjar’s knowledge base? How easy is this to do?… Read more »
Quiz: What type of technical writer are you?
Modern-day software technical communication comes in many different forms. Developer portals, knowledge bases, instruction guides, onboarding guides, online Help, and UI text are just some examples. Just as there are all kinds of technical communication, so there are many kinds of technical communicators. Each technical communicator has a unique set of skills and experience, we… Read more »