Podcast 74: What is a taxonomy? Interview with Madi Solomon

In this podcast, we talk to Madi Weland Solomon about taxonomies, metadata and ontologies. We discuss: What is metadata? What is a taxonomy? What is an ontology? Why are taxonomies important to organisations? How important are standards and policies? How should an organisation develop a strategy for taxonomy? Roles and responsibilities How can a taxonomy… Read more »

Podcast 73: Yvonne Cleary on researching technical communication practice

Yvonne Cleary is a lecturer in Technical Communication and Instructional Design at the University of Limerick, in Limerick, Ireland. In this podcast, Ellis talks to her about the courses at Limerick and her current research project. Yvonne is currently writing a book about technical communication practice, and, as part of that, she is interviewing technical… Read more »

How you could make your Help topics appear at the top of the Search Engines

  We’ve just uploaded a video on “How you could make your Help topics appear at the top of the Search Engines”. It’s about Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box. There is a longer version of this video in Cherryleaf’s Advanced Technical Writing… Read more »