Google announces support for FAQ and How-to structured data

“Today we are announcing support for FAQ and How-to structured data on Google Search and the Google Assistant, including new reports in Search Console to monitor how your site is performing.” https://webmasters.googleblog.com/2019/05/new-in-structured-data-faq-and-how-to.html https://developers.google.com/search/docs/data-types/how-to https://schema.org/HowTo It will be interesting how this will/can co-exist with DITA.

Upcoming conference – Evolution of Technical Communication

Cherryleaf’s Ellis Pratt will be the keynote speaker at the Evolution of Technical Communication conference, which will take place 4-5 June 2019 in Sofia, Bulgaria. What Skills Will Technical Communicators Need for the Upcoming Years? The ways organisations support end users has changed over time. This is because new technologies emerge, products change, and users… Read more »

New training course – Structured writing

Just before the 25th December, we released our latest online training course. It’s on the fundamentals of structured writing. The course looks at non-automated structured writing, XML structured writing, and database-driven structured writing. It forms part of the Advanced Technical Writing Techniques bundle. If you’re subscribed to the advanced bundle already, you don’t need to… Read more »

Improving the Technical Author/technical writing training course

We were told last month that the ISTC has renewed the accreditation of our Technical Author/technical writing training course. As part of the accreditation process, the course is reviewed every two years by a panel, who provide feedback on the course. However, to our embarrassment, the reviewers mentioned we’d misspelt two of words that appear in… Read more »