New training course – Structured writing

Just before the 25th December, we released our latest online training course. It’s on the fundamentals of structured writing. The course looks at non-automated structured writing, XML structured writing, and database-driven structured writing. It forms part of the Advanced Technical Writing Techniques bundle. If you’re subscribed to the advanced bundle already, you don’t need to… Read more »

Improving the Technical Author/technical writing training course

We were told last month that the ISTC has renewed the accreditation of our Technical Author/technical writing training course. As part of the accreditation process, the course is reviewed every two years by a panel, who provide feedback on the course. However, to our embarrassment, the reviewers mentioned we’d misspelt two of words that appear in… Read more »

Podcast 47: Keep It Simple – Interview with Kirsty Taylor

We discuss various tips on how to keep your writing simple (and straightforward) for all audiences, but particularly when you are writing English content that will be translated, or consumed by non-native English speakers. Kirsty Taylor is Manager, Product Internationalisation at RPM Global. Kirsty’s presentation was delivered at the Australian Society for Technical Communication (ASTC)… Read more »

Review of Structured Writing: Rhetoric and Process

Mark Baker has published a new book called Structured Writing: Rhetoric and Process. It is probably the most important book on technical communication since Anne Gentle’s Docs Like Code. In this post, we’ll look at what the book covers. We’ll also include quotations from Mark’s book and his website. About the book The book provides an overview… Read more »