Podcast 36: Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.

In this episode of the Cherryleaf Podcast, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay. We discuss: How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal. How Worldpay uses Lean methods to develop documentation within an Agile development environment. The new tool Worldpay is building in-house that… Read more »

Podcast 35: What does the future hold for technical communication?

Note: This podcast episode is based on article to be published in Communicator. Communicator is the authoritative, award winning journal for UK technical communicators. Each year, Cherryleaf is one of the companies in technical communications that makes predictions for the upcoming 12 months. In this episode, we look further into the future, to see what the future holds… Read more »

Topic-based writing: what is it, and why should I care?

In this episode of the Cherryleaf Podcast, we take a look at topic-based writing. We explore: What is a topic? Features of topics Why use topics? Why not use topics? Where can you use them? What happens if you don’t use it? Tools for topic-based writing What do you need to know Interacting with others

What is topic-based authoring?

In an upcoming episode of the Cherryleaf podcast, we’ll be tackling an issue that is important to many Technical Authors: topic-based authoring. It’s something that can be tricky to explain, and there can be differences of opinions towards it. We’d like to represent the different viewpoints, particularly  towards two fundamental questions: What is topic-based authoring?… Read more »

Transcript from What’s the deal about structured content? Part 2/2

Below is a transcript of second half of our podcast episode What’s the deal about structured content? : So what’s come about is lots of different standards for the ways in which we can do structured writing. And you know the same about standards and toothbrushes? Everyone wants to use their own. No-one wants to use anybody… Read more »