In this episode of the Cherryleaf Podcast, we look at writing controls-based procedures during the lockdown. Transcript: Hello and welcome to the Cherryleaf Podcast. We’re back. We had a little break over the summer. We spent it updating some of the courseware for our training courses. We had a break just to refresh ourselves. I… Read more »
Tag: podcast
Podcast 91: BLM, inclusivity and technical communication
This episode of the Cherryleaf Podcast looks at Black Lives Matter (BLM), inclusivity and technical communicators: What can/should technical communicators do within and without their jobs? BLM means recognising black people have historically suffered from prejudice and injustices, and that they still do today. We look at: BLM and technical communication outputs Encouraging Black Asian Minority… Read more »
Podcast 90: Mike Hamilton on using Flare to manage content for chatbots, the UI, Help and Knowledge Bases all from a single source
In this episode of the Cherryleaf Podcast, we talked to Mike Hamilton, VP of Product Evangelism at MadCap Flare. We discussed: How is Covid-19/lockdown affecting you and MadCap? Managing chatbots, UI text, Help and KB articles from a single source What’s new in Central 2020 What’s new in Flare 2020? Are the new features a… Read more »
Podcast 89: The end of corporate classroom training?
With the Covid-19 lockdown, corporate classroom training has had to stop. But will it come back? In this podcast episode, we look at: Do we need classroom training? How Google is converting its technical writing for developers classroom course to an online format How we are approaching the conversion of our classroom courses What others… Read more »
Podcast 88: Will Myddelton on moving from an oral to a written culture
In this episode of the Cherryleaf Podcast, we talk to Will Myddelton, Product lead at Local Welcome, about how Local Welcome moved from an oral to a written culture. “An oral culture has huge advantages in that it’s fluid, easy to pick up, and doesn’t require a lot of attention to processes. But it has… Read more »