Podcast 118: What’s up Redocly?

Cherryleaf’s Ginny Critcher and Ellis Pratt discuss using the Redocly platform to create a developer portal and API documentation. More information: Redocly What is your developer portal’s KPI score? Transcript Audio file  redocly-final.mp3    Transcript  Speaker 2 This is the Cherryleaf podcast.  Speaker 3  Hi everybody, welcome to the Cherryleaf podcast. I’m Ginny Critcher and… Read more »

Podcast 117: How to create an award-winning developer portal

With the Dev Portal Awards 2021 under way, in this episode of the Cherryleaf Podcast, we look at the characteristics of an award-winning developer portal. Dev Portal Awards 2021 What is your developer portal’s KPI score? Transcript Hello again, welcome to the Cherryleaf podcast. In this episode we’re going to look at the question how… Read more »

Podcast 116: What should startups consider when writing their first docs?

If a startup came to you asking for a checklist of actions they should take/consider when it comes to writing their first docs, what would you tell them? We asked that question on Social Media. In this episode, we reveal what people said. Get the ultimate user onboarding content checklist for start-ups

Podcast 115: Creating Learning and Development content with Flare (interview)

Unexpected bonus August podcast episode! We spoke to Jennifer Morse, Vice President of Customer Success at MadCap Software, about the new Learning and Development features that have been included in latest release of MadCap Flare. More information: New Release: MadCap Flare 2021 r2 Bridging the Gap Between Technical Authoring and Learning & Development Webinar recording:… Read more »

Podcast 114: Nine common onboarding mistakes that software companies make

Ellis looks at nine common onboarding mistakes that software companies make: Not thinking about jobs to be done, but features Overloading users with information Writing for a single audience Not providing or not co-ordinating the five pillars of onboarding content Getting the timing wrong Unclear goals Leaving “seams” in the onboarding experience Poor quality content… Read more »