Technical writers are often judged on the quality of the finished documentation. It is what customers, support teams, auditors, and internal users see. However, a lot of documentation problems begin much earlier. They begin when the writer is handed a Jira ticket or a pull request, a wiki page or a Word document, and they… Read more »
Tag: Technical Writing
From Prompts to Workflows: 4 Practical Ways Technical Writers Can Use AI
Many technical writers have experimented with ChatGPT, Claude, Copilot, or Gemini, but experimenting is not the same as integrating. How do you turn those one-off prompts into reliable workflows that genuinely improve documentation quality and reduce manual effort? This webinar introduces four practical approaches to using AI in technical writing and documentation management: chatbot agents,… Read more »
Five ways to use AI in technical writing (beyond the obvious)
As a research tool You can retrieve code changes from a repository and use AI to look at the changes and summarise them as release notes or change note or make recommendations on what needs to be amended within the user documentation. Reviewing content You can get AI to simulate different types of users and… Read more »
AI for Technical Writers: Automating changelogs and release notes
If you’re a technical writer creating changelogs or release notes, AI can save you a huge amount of time. Traditionally, this work involves digging through repositories, reviewing code changes, checking JIRA tickets, and speaking with subject matter experts, just to understand what’s changed and what matters for documentation. This is the kind of task AI… Read more »
Automating changelogs using AI
Writing changelogs is one of those tasks in technical writing that’s important but nobody enjoys. So we automated it. This app connects to a private GitHub repository, lets you set a date range, and generates a polished, user-facing changelog from your recent commits. No manual sifting through git history required. The results are stored so… Read more »
