What should we teach Support staff about technical writing?

We’re going to be running a technical writing course for a client where the delegates are from the Support department. This means we have had to consider what we should teach Support staff about technical writing. We sent the delegates a pre-course questionnaire, asking them what they’d like the course to cover. I thought it… Read more »

Podcast 96: Heroic Technical Writing, with Bart Leahy

In this episode of the Cherryleaf Podcast, we talk to Bart Leahy about his career as a Technical Writer and his book, Heroic Technical Writing: Making a Difference in the Workplace and Your Life.

Society for Technical Communication becomes an affiliate partner for Cherryleaf’s technical writing course

We’re delighted the Society for Technical Communication has become an affiliate partner for Cherryleaf’s Technical Author/Technical Writing course. The Society for Technical Communication is the world’s largest and oldest professional association dedicated to the advancement of the field of technical communication. The Society’s members span the field of the technical communication profession from students and… Read more »

Podcast 85: Sara Feldman on how the writing in technical writing needs to evolve

In this episode of the Cherryleaf Podcast, we talk to Sara Feldman about how the writing in technical writing needs to evolve. We discuss: The driving forces that are impacting our audience’s context in ways we need to account for in how we write Things to do more Things to do less Customer-focused delivery

Podcast 80: Review of Google’s Technical Writing Courses for Engineers

Google has developed two technical writing classes for developers, which it has delivered to thousands of its own staff. In late February 2020 it made these accessible to people outside of Google. But are they any good? In this episode of the Cherryleaf Podcast, we describe and review these courses.