How do you make technical writing compelling in a promo video? We’ve been wrestling with this question this week as we planned a video for our online Help documentation writing service. The challenge seemed straightforward at first: create a compelling video for our website. But the more we discussed it, the more complicated it became…. Read more »
Tag: Technical Writing
Briefing note: Claude Cowork for software Technical Authors
Claude Cowork is Anthropic’s new research-preview “agentic” AI system that can autonomously perform tasks on your computer. It extends Claude Code (the developer-focused tool) into a non-technical, consumer interface. It is a “research project” at present. As of January 2026, it runs only on the Mac desktop app and requires the Max ($100/mo) plan during… Read more »
Podcast 164: Trends in technical writing careers for 2026 and beyond
In this episode, we explore how AI is reshaping the technical writing profession and what skills will matter most in the coming years. While AI dominates the conversation about the future, we dig deeper into what this means for technical writers, documentation strategy, and career development. Summary: The role of technical communicator is evolving from… Read more »
Short guide – A plan for improving outdated help documentation
We’ve added a short guide to our website: A plan for improving outdated help documentation, Let’s be honest: there’s a good chance the help documentation for your product or service is probably out of date. Before you feel defensive, know that you’re in good company. Most software vendors struggle with the same problem. Documentation has… Read more »
The rise of autonomous AI Agents: Will they redefine technical writing?
In our previous post “Meet your future co-worker: Understanding the rise of AI Agents“, we explored the world of autonomous AI agents. Now, let’s revisit a crucial question for our profession: how might these intelligent systems impact the field of technical writing? Understanding the Agents: From simple to autonomous To recap, think of typical… Read more »