With the COVID-19 lockdown, many organisations have had to stop providing classroom-based training. As the restrictions are loosened, will it come back? Will it be as popular and as common as it has been in the past? Here is a link to a PDF copy of an article Ellis wrote for the latest edition of… Read more »
Tag: Training
New checklists and guides to help you when you are writing policies and procedures
We’ve created some additional resources to help you when you’re writing policies and procedures. These include a guide and a checklist to help you get started with writing a new policy. They highlight the key information that should be in every policy, and help you get over “writer’s block”. There’s also a checklist to help… Read more »
Making Fire and Rescue Service policies and procedures consistent with the National Operational Guidance Programme
Fire and rescue services in the UK have an opportunity to improve their policies and procedures by building on the National Operational Guidance Programme (NOG) that is now produced centrally by The National Fire Chiefs Council’s Fire Central Programme Office. The Fire Central Programme Office has described NOG in this way: Operational guidance is what… Read more »
Feedback from our latest policies and procedures writing course
Here’s some of the feedback from our latest policies and procedures writing course: A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development. Victoria S. (works for a charity) It was really informative, and Ginny is a very engaging trainer. Alice… Read more »
Writing skills for Technical Support staff survey
We’re planning a writing skills course for people working in Technical Support departments. If you work in a Technical Support department, you can help us develop this course by completing this survey. There are 12 short questions below (or you can use this alternative link to the survey):