Writing HR policies and procedures training course

Virtual Classroom

Learn how to create clear and effective HR policies and procedures

Cherryleaf’s Writing HR Policies and Procedures course teaches you how to write clear and effective policies and procedures for the HR/Personnel department, in a straightforward and efficient way.

cartoon of trainer on a computer screen with a student at a desk

Why attend this course?

HR focused exercises

The exercises in this course are based on some of the common policies and procedures that most HR departments need to write.

Who is this for?

This course is for anyone involved in writing or editing HR-related policies and procedures. The course was originally developed for a local authority, and it is ideal for both private and public organisations.

For example:

  • Diversity policies and procedures
  • Anti-bribery policies and procedures
  • Staff handbooks
  • Payroll procedures
  • Claiming travel, accommodation and other expenses
  • Compassionate leave
  • Maternity, paternity and adoption leave
  • Confidentiality
  • Flexible working
  • Holiday entitlement (annual leave)
  • Disciplinary procedures
  • Equal opportunities policies
  • Health and safety
  • New employees onboarding

It is for people who are:

  • Having to deal with policies and procedures that overlap, repeat or contradict each other
  • Dissatisfied with the performance of their policies and procedures
  • Having trouble getting colleagues to understand the differences between policies, processes and procedures
  • Wanting to write clearer policies and procedures

Past clients include Islington Council and Your Home Newcastle.

What will I learn?

  • How to write clearly, even if writing doesn’t come naturally
  • Confidence in the work you produce
  • A simple framework to use for ensuring a consistent approach to your writing


Topics covered


What do we mean by policy/process/procedure?

  • What are policies, processes and procedures and why do you need them?
  • Policies
  • Processes
  • Procedures
  • Common HR-related policies, processes and procedures

What can help us write good policies and procedures?

  • Knowing your audience
  • Writing for different audiences (internal and external)
  • Research
  • How much detail do they want/need?
  • What exactly do they need to know?

Outlining and planning the document

  • How to structure and organise the content to assist users in finding what they are looking for

When to write a policy

Review process

  • Verification
  • Validation
  • Editing
  • Proofreading
  • Approval

Writing the policies and procedures

  • Overview

Topic/Page layout

  • Topics and chunking
  • Headings and labels

Using clear English

  • What do we mean by clear English?
  • How do we write in clear English?
  • Words to avoid and their alternatives

How to structure a procedure

  • Presenting different types of information
  • Organising the content on a page/screen

Software tools

  • Using Microsoft Word
  • Alternatives

Duration and delivery format

This course is currently offered to your staff teams as a virtual classroom course, delivered over Microsoft Teams or Zoom. The course is split into two sessions of 3 hours each, delivered on different days.

Our expertise

Cherryleaf has experience in:

  • Writing and editing HR-related policies and procedures documents for clients, and
  • Teaching procedures writing skills to staff within organisations.


The prices for the group courses depend on the number of delegates taking them. If you have a rough idea of numbers, then we can put together a quotation for you.

Contact us for more information

Interested in this training course?

To help us gain an initial understanding of your situation, please answer the questions in the contact form below.

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