Do you love, or hate, the Help that comes with your product or service? Or is it just, Meh? Take a few minutes to tell us why, and let’s see if your situation is similar to others. We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. Any findings we publish will be… Read more »
Category: survey
In five words, sum up your user documentation/user assistance
We posted a question on LinkedIn and Twitter, “In five words, sum up your user documentation/user assistance”. Here are the replies we received: Utpal Bhatt Technically correct, complete, searchable example Andrew Lastrina Structured, concise, translatable, unrepetitive, transformable Dr Meghashri Dalvi Get more out of it! Aruna Panangipally Makes you effective and efficient!… Read more »
Take part in our latest survey May 2018
We’d all love our organisation to have more money to spend on user assistance. But where would you spend that budget? This survey is anonymous. We’ll be sharing our findings on the Cherryleaf blog and Cherryleaf podcast. Loading…
Results from our short survey into chatbots
Here are the raw results from our short survey into chatbots. We’ll be looking at these in more detail, and comparing it to similar surveys, in a future episode of the Cherryleaf podcast.
Policies and Procedures – Survey of issues and challenges
Our third survey! This one is on the most important issues organisations face with regard to writing policies and procedures – whether these factors are important for your particular business. It’s should only take about four minutes to complete. As with the other surveys we’re running, we’ll be sharing our findings on the Cherryleaf blog and… Read more »