Nice customer feedback

We received some nice feedback in a email from one of our customers today: “I’m very pleased with the enhancements to the Help System. You created very clear topics for some areas that I find difficult to explain. You also identified a number of ‘bugs’ with the current version that have now been fixed. This… Read more »

When not reading the manual really did cost money

According to an article in the Virginian Pilot, a local man was able to reprogramme an ATM to give out $20 notes instead of $5. What the article didn’t reveal was that it’s suspected that he did it by reading the operator manual for this machine. Unfortunately, the original installation engineer probably didn’t read the… Read more »

Some nice feedback about Cherryleaf

We received a nice email today: “Your concept of how to run an agency to help authors as well as clients is truly inspired and I can tell you that your reputation is growing, not just in the author community but also companies. People out here are mentioning Cherryleaf in very positive terms. Most of… Read more »

Ginny got married

Thank you for all the messages we recieved passing on good wishes to Ginny. It was a great wedding on Saturday, which ended, in Galician tradition, at 6am the following morning. At the reception we watched a wonderful Galician folk group sing and dance, and we toasted the couple with Queimada. Ginny will be back… Read more »

Starting a career as a Technical Author

We are often asked for advice on how to start a career in Technical Writing. As with many jobs, it’s hard to get a job without experience and it’s hard to get experience without a job. Here are some tips that might help: 1. Join the professional bodies for technical authors and writers. In the… Read more »