Some Documentation Managers and Technical Authors are now being asked to demonstrate how they are using AI and to quantify the benefits. Here are some suggestions on how to approach that challenge. Before you start It is hard to measure benefits if you have no baseline. Before making any changes, identify what you currently measure… Read more »
Category: Uncategorized
What can you do with developer documentation if you don’t have Stripe’s budget?
Stripe is often held up as the gold standard for developer documentation. Its interactive code snippets and polished tutorials set a high bar. But they also come with significant engineering and design investment. If you’re a start‑up or mid‑size team, you might wonder whether it’s worth spending anything on documentation at all. Does that mean… Read more »
Testing documentation with AI: The reader simulator
Most documentation teams face a critical challenge: they rarely test systematically whether their documents work for different types of users. Without dedicated user research teams focused on documentation, teams are left guessing about effectiveness. An innovative solution Casey (CT) Smith of Payabli has developed an AI-powered documentation testing tool called reader-simulator. This tool simulates different… Read more »
#4539 Contract Senior Technical Author, WFH (EU or UK) or on site, 6 months
Updated job description Our client is in the semiconductor/hardware IT sector, developing products that are used for creating Artificial Intelligence. They are looking for a contract Senior Technical Author contractor to work with their team. You will create and manage the technical documentation for their hardware products. The role can be based fully remote in… Read more »
TechSmith’s Latest Releases: Camtasia, Snagit, and a Dive into Audiate (Plus, the Subscription Shift)
TechSmith, the company behind some of the technical writing community’s go-to screen recording and video editing tools, have released new versions of Camtasia and Snagit. And lucky old us, they gave us early access as, apparently, we’re influencers now. So, we’ve put them through their paces. Plus, in this post, we’ll take a look at… Read more »