A nine-point strategy for developing a successful API documentation portal

Below is a strategy for developing a successful API documentation portal. By following these steps, you can create a plan for building a documentation portal that meets the needs of your API users, and supports the goals of your organisation. Overview of the steps Step One: Determine your audience For example, you need to know:… Read more »

What will ChatGPT mean for the future of technical communication?

ChatGPT was launched last week. On the OpenAI.com website, it states: ChatGPT: Optimizing Language Models for Dialogue We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling… Read more »

Podcast 118: What’s up Redocly?

Cherryleaf’s Ginny Critcher and Ellis Pratt discuss using the Redocly platform to create a developer portal and API documentation. More information: Redocly What is your developer portal’s KPI score? Transcript Audio file  redocly-final.mp3    Transcript  Speaker 2 This is the Cherryleaf podcast.  Speaker 3  Hi everybody, welcome to the Cherryleaf podcast. I’m Ginny Critcher and… Read more »

Leading and communicating during the Covid-19 lockdown

The Covid-19 lockdown is having a huge impact on people and organisations. With so many things that could be about to change, how should organisations respond to the communication challenges they face? What’s your plan for the future? We’ve put together a free elearning course that looks at the Covid-19 communication challenges. The course describes… Read more »

Oh dear

This is a photo taken by Garr Reynolds.