Cherryleaf online courses are now available via an iOS app

Subscribers to Cherryleaf’s online courses can now take them using their iPhone, iPad, or iPod touch, plus the Teachable iOS app. Here’s how you can download the iOS app: Visit the Apple App Store on your compatible IOS device (requires iOS 9.3 or later). In the App Store, search for, “Teachable Online Courses”. Click the cloud… Read more »

AI and chatbots in technical communication – A primer

It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »

Book – Current Practices and Trends in Technical and Professional Communication

This week, the Institute of Scientific and Technical Communicators published a book, called Current Practices and Trends in Technical and Professional Communication. Cherryleaf’s Ellis Pratt is one of its co-authors.   “Technical and professional communicators are experts in making complex systems and worlds understandable to those who need to access them. However, both the concepts… Read more »

Our latest podcast – a round up of recent news in technical communications.

Every Page is Page One – Interview with Mark Baker at UAEurope 2017

Here is an interview we carried out with Mark Baker, author of Every Page is Page One. The interview is interspersed with audio snippets from Day 1 of the UAEurope 2017 conference. Presentations: Caroline Loverage (Thermo Fisher Scientific). Teaching by Example: Worked Examples in the Documentation of Complex Systems Kelly O’Brien (Kayako). Practical Information Architecture: Building Templates… Read more »