Embedding live data into training videos – Adventures in media synchronization

One of the topics Ellis covered in his presentation at Technical Communication UK 12 conference was how media synchronization is likely to affect online training, online Help and other forms of user assistance. HTML5, an emerging Web standard, will enable Technical Authors and courseware developers to synchronize different media, such as live data and video recordings. To illustrate… Read more »

Any user guide, as long as it’s black

At last week’s UAEurope conference (and in this season’s Communicator magazine), Dr. Tony Self suggested how car manufacture can be an allegory for the technical communication profession. Henry Ford revolutionised car manufacture when his production line replaced the method where cars were hand-made by artisans. Famously, Henry Ford offered the Model T in “any colour…… Read more »

Rethinking technical communications, rethinking Technical Authors

Our June newlsetter contains a links to a flurry of articles on rethinking technical communications. We’ve added comments to a number of these articles, and I thought it might be worth summarising our thoughts on the likely future for technical communication. Today, many products are not always “technical” A lot of technology today is part… Read more »

Is re-using content a good or a bad thing to do?

Today’s BBC News Web site has a piece on Ofsted re-using sentences in more than one school inspection report: An investigation has begun into claims that Ofsted approved “cut and paste” inspection reports using identical sentences and phrases…both reports say: “Some teachers do not plan learning for pupils at their different levels of ability and… Read more »