Making Fire and Rescue Service policies and procedures consistent with the National Operational Guidance Programme

Fire and rescue services in the UK have an opportunity to improve their policies and procedures by building on the National Operational Guidance Programme (NOG) that is now produced centrally by The National Fire Chiefs Council’s Fire Central Programme Office. The Fire Central Programme Office has described NOG in this way: Operational guidance is what… Read more »

Feedback from our latest policies and procedures writing course

Here’s some of the feedback from our latest policies and procedures writing course: A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development. Victoria S.  (works for a charity) It was really informative, and Ginny is a very engaging trainer. Alice… Read more »

What should go into policies and procedures?

In a previous post, we looked at why organisations need to write policies and procedures. Let’s now look at what should go into policies and procedures. The policies Many successful organisations have a compelling vision for the future, which staff work together to achieve. This can be communicated in the organisation’s policies by addressing three… Read more »

Why do organisations need to write policies and procedures?

There can be a number of reasons why organisations need to write policies and procedures. Let’s look at the most common reasons. To understand the business It may come as surprise, but sometimes senior management doesn’t know how the organisation works on a day-to-day basis. This can often be because one organisation has merged with… Read more »