The most common mistakes organisations make with their policies and procedures

Here are the responses we received when we asked, what are the most common mistakes organisations make with their policies and procedures: https://twitter.com/rahelab/status/1011873673299578886 Not having any! — Rhonda Bracey (@RhondaBracey@mastodon.social) (@cybertext) June 26, 2018 https://twitter.com/straygoat/status/1011520436604231682 Thinking that a list of where documentation is stored and the tools used to edit them constitutes a documentations strategy…. Read more »

Staff handbook written in Word and converted to a responsive Web layout

In recent posts, we’ve been describing different ways to publish policy and procedure documents online. Here’s an example of a staff handbook that has been converted from Word to a responsive web layout. The home page provides links to the main sections in the handbook. In this example, we also changed many of the sentences… Read more »

Converting policy documents written in Word to HTML – Example

In recent posts, we’ve been describing the different ways to publish policy and procedure documents online. Often, organisations want to write their content in Microsoft Word, as staff are familiar with the application. However, they also want a very nice, and usable, online version. Here’s an example of a direct conversion from Word to HTML. Before… Read more »

Management processes example

We’ve been asked by a client to put together some proof of concepts for policies and procedures guides. The XYZ Management Guide contains diagrams with “hotspots”.  You can click on parts of the images and jump to further information about a particular process or role.