Join our virtual training course on 15-16 December 2025
Are you struggling with policies and procedures that overlap, contradict each other, or simply don’t work as well as they should? Our comprehensive two-day training course will equip you with the skills and confidence to write clear, effective policies and procedures that actually get used.
Course details
Format: Live instructor-led virtual classroom via Microsoft Teams
Schedule:
Session 1: Monday 15th December 2025, 09:30-12:30 GMT
Session 2: Tuesday 16th December 2025, 09:30-12:30 GMT
Cost: £375 ex VAT per attendee
Why this course matters
The policies and procedures you create can have serious consequences for your organisation. Well-written documents help staff work efficiently and avoid costly mistakes. Poorly written ones can expose your business to fines or litigation.
This course teaches you a practical, straightforward approach to creating documentation that actually works.
What you’ll learn
Over two engaging morning sessions, you’ll discover:
- The fundamentals:
- Understanding the differences between policies, processes, procedures, and guidelines
- Writing clearly
- Techniques for clear communication, even if writing doesn’t come naturally to you
- Structuring content
- How to organise information so users can find what they need quickly
- Meeting multiple needs
- Writing for different audiences, from frontline staff to auditors
- Topic-based writing
- A framework that ensures consistency across all your documents
- Practical skills
- Page layout, software tools, and review processes that work
Who should attend?
This course is ideal if you’re:
- Dealing with overlapping or contradicting policies and procedures
- Wanting to write clearer, more effective documentation
- Struggling to demonstrate the value of policies and procedures to stakeholders
- Looking for a proven framework to ensure consistency
No prerequisites are required; just bring your questions and examples.
Learn from experience
Cherryleaf has years of experience writing and editing policies and procedures for organisations including the NHS, Samaritans, and numerous private sector clients. Our practical approach is based on real-world projects and proven techniques.
Ready to improve your skills?
Spaces are limited for this virtual classroom session.
Book your place: Visit our course page
Questions? Email us at info@cherryleaf.com
Don’t let unclear policies and procedures hold your organisation back. Invest in your professional development this December and start the new year with enhanced skills and confidence.
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