We’re running another Question of the Week on social media. This week’s question is: What are the most common mistakes organisations make with their policies and procedures? We plan to follow this up at a later stage with suggestions on how to prevent or fix these mistakes. You can add your answer by using the comments… Read more »
We’ve scheduled our next policies and procedures writing course. It will be on the 1st March 2018, at our usual training venue next to Waterloo Bridge in central London. We get delegates from a variety of backgrounds, especially from care homes, housing associations, local councils, and technology companies.
In recent posts, we’ve been describing different ways to publish policy and procedure documents online. Here’s an example of a staff handbook that has been converted from Word to a responsive web layout. The home page provides links to the main sections in the handbook. In this example, we also changed many of the sentences… Read more »
In recent posts, we’ve been describing the different ways to publish policy and procedure documents online. Often, organisations want to write their content in Microsoft Word, as staff are familiar with the application. However, they also want a very nice, and usable, online version. Here’s an example of a direct conversion from Word to HTML. Before… Read more »
No one yet knows what impact Brexit will have on how UK businesses operate. It seems very likely that the way they export will change. There is a good chance there will be forms to fill in, and other steps to complete, in order to get goods, services and people across borders. This will mean policies… Read more »