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Cherryleaf Blog
Nine little known secrets about creating great user information
We’ve written a new article on nine little known secrets about creating great user information. Please read our article to find out more.
Six biggest mistakes Project Managers make with documentation and how to avoid them
We’ve written a new article on the six biggest mistakes Project Managers make with documentation and how to avoid them. They are: 1. They don’t communicate their central message and their desired outcome.2. They are inconsistent or unclear in what they want to say.3. They don’t use the best style of language. 4. They leave… Read more »
What makes a good user document?
That’s the question I’ll be asking myself this week. I have been asked to be a “remote judge” for a technical communication competition. In the judging guidelines it states: “Two judging criteria are basic in the competitions: – Judge the work the contributors actually did.– Judge how well the work does what it is intended… Read more »
Death of the Technical Author – Part 2?
The two most popular articles on our Web site were, for a long time, “The Death of the Technical Author” and “The future of Help? Nine trends in user assistance“. Our latest article is probably the closest to a follow up article for these. It’s called “New trends – applying Web 2.0 technologies to technical… Read more »