Keeping focus when implementing a digital strategy

On Wednesday, I saw a presentation by Rosie Hatton, the Strategy Delivery Lead for Parliament’s Digital Service (PDS), at the House of Parliament. Her presentation was called “Why Parliament’s Digital Strategy is like a Cottage Pie”. “Through its 2016-2021 digital strategy, Parliament is changing how it works to improve how it engages with citizens. Our goal… Read more »

Podcast 47: Keep It Simple – Interview with Kirsty Taylor

We discuss various tips on how to keep your writing simple (and straightforward) for all audiences, but particularly when you are writing English content that will be translated, or consumed by non-native English speakers. Kirsty Taylor is Manager, Product Internationalisation at RPM Global. Kirsty’s presentation was delivered at the Australian Society for Technical Communication (ASTC)… Read more »

Review of Structured Writing: Rhetoric and Process

Mark Baker has published a new book called Structured Writing: Rhetoric and Process. It is probably the most important book on technical communication since Anne Gentle’s Docs Like Code. In this post, we’ll look at what the book covers. We’ll also include quotations from Mark’s book and his website. About the book The book provides an overview… Read more »