Here are the responses we received when we asked, what are the most common mistakes organisations make with their policies and procedures: Creating reactive policies (e.g. in response to one employee's transgression) instead of going up one conceptual level and thinking through the bigger picture. — Rahel Anne Bailie (@rahelab) June 27, 2018 Not having… Read more »
In this episode of the Cherryleaf Podcast, we talk to Jennifer Morse, Director of Product Evangelism at MadCap Software, about the MadWorld and Madworld Europe 2018 conferences.
We’re running another Question of the Week on social media. This week’s question is: What are the most common mistakes organisations make with their policies and procedures? We plan to follow this up at a later stage with suggestions on how to prevent or fix these mistakes. You can add your answer by using the comments… Read more »
Welcome to the Cherryleaf Podcast. In this episode, we’re going to look at: should technical writers become copywriters? And this is an outside broadcast. It’s being done on the road. So if you hear birdsong and a bit of breeze, apologies for that. We’re going to look at the blurring of the boundaries between technical… Read more »
In Episode 37 of the Cherryleaf Podcast, we look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones – Are you providing enough detail online? “The World of the Hero”… Read more »