Should you ever lie or bend the truth in user documentation?

An interesting thread on Twitter from Scott Berkun: I'm increasingly fascinated by this idea. Has anyone seen a designer or organization do something like this? — Scott Berkun (@berkun) October 3, 2019 There are Technical Authors who write “start here”, where there could be more than one place to do it. This is for… Read more »

Podcast 69: TCUK 2019 – The review

This episode of the Cherryleaf Podcast reflects on the main themes contained in the presentations at the Technical Communication UK 2019 conference. This conference is hosted by the Institute of Scientific and Technical Communicators. Transcript: Welcome to the latest episode from the Cherryleaf podcast. We’re going to just have a reflection on what happened at the… Read more »