Vacancy: #4198 Contract Technical Author, API documentation, Work From Home

A software company, involved in blockchain/Fintech security infrastructure, is looking for a writer to update its API documentation. Initially it would be 2-3 weeks work, but they want someone they can rely on a long term basis as there’s likely to be follow-on work in the future. The initial work is adding some new API… Read more »

Podcast 90: Mike Hamilton on using Flare to manage content for chatbots, the UI, Help and Knowledge Bases all from a single source

In this episode of the Cherryleaf Podcast, we talked to Mike Hamilton, VP of Product Evangelism at MadCap Flare. We discussed: How is Covid-19/lockdown affecting you and MadCap? Managing chatbots, UI text, Help and KB articles from a single source What’s new in Central 2020 What’s new in Flare 2020? Are the new features a… Read more »

Podcast 89: The end of corporate classroom training?

With the Covid-19 lockdown, corporate classroom training has had to stop. But will it come back? In this podcast episode, we look at: Do we need classroom training? How Google is converting its technical writing for developers classroom course to an online format How we are approaching the conversion of our classroom courses What others… Read more »

Leading and communicating during the Covid-19 lockdown

The Covid-19 lockdown is having a huge impact on people and organisations. With so many things that could be about to change, how should organisations respond to the communication challenges they face? What’s your plan for the future? We’ve put together a free elearning course that looks at the Covid-19 communication challenges. The course describes… Read more »

Podcast 88: Will Myddelton on moving from an oral to a written culture

In this episode of the Cherryleaf Podcast, we talk to Will Myddelton, Product lead at Local Welcome, about how Local Welcome moved from an oral to a written culture. “An oral culture has huge advantages in that it’s fluid, easy to pick up, and doesn’t require a lot of attention to processes. But it has… Read more »