OpenAI dots: what Technical Writers need to know

OpenAI has announced dots, a new type of always-on AI agent that can continue working between conversations. Most AI assistants wait for a prompt. A dot can be given an ongoing area of work to monitor. A dot has its own cloud computer and browser. It can use connected applications, carry out scheduled work, respond… Read more »

Build an AI-ready workforce webinar

Cherryleaf’s Ellis Pratt will be speaking at Techsmith’s “Build an AI-Ready Workforce” webinar. AI is changing the way we work, but successful adoption takes more than just new tools. In this Unlocked follow-up session, Dr. Gleb Tsipursky, AI adoption expert and author of The Psychology of AI Adoption at Work, will share practical strategies for… Read more »

Spot what’s wrong with how this feature got documented

We’ve built an online exercise: Three teams. Three sets of docs for the same feature. Zero agreement on which one is correct. See if you can spot where this documentation process falls apart? The exercise is embedded below or you can use this link to the exercise.

Categories: API

The eight families of AI workflows for technical writers

We have been researching the different AI documentation workflows technical writers use, as part of the development of our new Managing documentation projects with AI e-learning course. We posted our initial findings to a forum, and a few people responded with dazed eyes emoji. 😵‍💫 At first sight, the picture can look quite fragmented. Technical… Read more »

What would Technical Writers do with 10,000 AI helpers?

There is a idea doing the rounds: AI becomes less visible when people can break their work into well-defined tasks and delegate those tasks to thousands of capable helpers. The claim is deliberately provocative. Most people do not literally have 10,000 agents working for them. Nor would giving 10,000 poorly briefed agents access to company… Read more »