Technical writing services for online Help and onboarding

Cherryleaf helps you provide documentation that gets people using your product or service

Don’t worry if you don’t have the time or skills to write it in-house. Cherryleaf’s Technical Authors can write online Help, onboarding screens, embedded Help, UI text, or a knowledge base, for your product or service.

We’ll create these for you, simply and efficiently, and within an agreed schedule and budget. We have experience of working with companies both big and small. This means you’ll keep your software project schedule and costs on track.

Here are six typical Use Cases

1. You’re releasing a new version of your product. The current documentation needs updating, but you just don’t have the time (or the technical communication skills) to do it.
2. You’ve released your application, but its poor documentation means not enough people are using it, you’re getting too many Support calls, or it’s seen as worse than your competition’s products.
3. Your product offerings are going to get a lot more complex. You know you’ll need great content to explain what the product does, how to get started, and how to use them effectively.
4. You’re launching your first application, and you know you’ll need to provide a great user onboarding experience for you to succeed.
5. There’s a lot of content, but it’s spread over explanations on Jira, readme files, files in a shared folder on Google Drive, PDFs originally developed for a single customer, web pages, wikis, video walkthroughs etc.
6. Your developers are too close to the product to explain it fully in a way that a new user would understand.