We’re moving our public classroom course on Trends in Technical Communication Course – Advanced Technical Writing Techniques from the 18th September to Tuesday 22nd September. There are places available if you’d like to book. We’ve also run this course a number of times during the summer as an “onsite” course for clients, using WebEx and Lync (soon to… Read more »
Tag: Technical Documentation
Why “What are good and bad examples of technical writing?” is a difficult question to answer
There’s an interesting discussion thread in the ISTC’s discussion forum regarding good and bad examples of technical writing. Incoming ISTC President Alison Peck has been asked by a researcher for a radio programme if she could provide some examples of technical writing: “well done, badly done and particularly innovative or strange”. As it’s a radio… Read more »
Design-led technical documentation
Peter J. Bogaards posted a link on Twitter yesterday to an article and a press release on how IBM is adopting a design-led approach to software design. “IBM Design Thinking is a broad, ambitious new approach to re-imagining how we design our products and solutions … Quite simply, our goal — on a scale unmatched… Read more »
Our next Advanced Technical Writing Techniques course – 24th April 2014
After a short break, our Advanced Technical Writing Techniques training course has returned. We’ve scheduled a public course for Thursday 24th April 2014, in South Kensington, central London. Past clients include technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International. One delegate commented: “The way in which customers consume… Read more »
The roofer who makes £400/day because he read the Velux installation guide
Mark the Roofer came round to replace a broken tile on our roof late last week, and he told us that the Velux windows we’d had installed were fitted incorrectly. Apparently, up until two years ago, Velux windows needed to be fitted to the rafters, but now they should be installed onto a batten. The… Read more »