Thank you for all the messages we recieved passing on good wishes to Ginny. It was a great wedding on Saturday, which ended, in Galician tradition, at 6am the following morning. At the reception we watched a wonderful Galician folk group sing and dance, and we toasted the couple with Queimada. Ginny will be back… Read more »

We are often asked for advice on how to start a career in Technical Writing. As with many jobs, it’s hard to get a job without experience and it’s hard to get experience without a job. Here are some tips that might help: 1. Join the professional bodies for technical authors and writers. In the… Read more »

You can receive content updates in My Yahoo!, Newsgator, Bloglines, and other news readers by clicking on one of the buttons below:

We were pointed to this article by James Woudhuysen in ITWeek: “From consultants Cherryleaf, Ellis Pratt also brings wisdom – indeed, he has lessons on metrics that go beyond their use in technical publishing . First, he rightly issues what he calls ‘18 minutes of health and safety warnings’ on how to measure – and… Read more »

Elke den Ouden, of the Technical University of Eindhoven, has found in her thesis that half of all malfunctioning products returned to stores by consumers are in full working order, but customers can’t figure out how to operate the devices. Product complaints and returns are often caused by poor design, but companies frequently dismiss them… Read more »