Policies and procedures writing training course

Checklist to help you when you are writing policies

We’ve created some additional resources to help you when you’re writing policies and procedures. These include a guide and a checklist to help you get started with writing a new policy. They highlight the key information that should be in every policy, and help you get over “writer’s block”. There is also a checklist to help you make sure you have all the policies that your organisation needs.


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Virtual Classroom

Learn how to create clear and effective policies and procedures on our popular training course

When you’ve been given the task of writing policies and procedures, the content you create can affect whether staff in your organisation make mistakes or work efficiently.

They can even expose your business to the risk of fines or litigation.

Ask people responsible for writing policies and procedures, and many of them will say they’re worried they’re doing it in the best way.

That’s because, in many cases, they’ve not had any formal training in how to do this type of work.

Cherryleaf’s policies and procedures course teaches you how to write clear and effective policies and procedures, in a straightforward and efficient way.

Now delivered as a virtual classroom training course

We deliver this course as a virtual classroom course for teams within organisations. We’re also looking at delivering an open/public course in January 2021.

It’s delivered using Microsoft Teams (or Zoom), in two three-hour sessions, on consecutive days.

If your team needs to improve their skills in writing policies and procedures, contact us.

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Comments from delegates

Definitely sending colleagues on this course!

Lizzie H. Works for a charitable school Writing policies and procedures training course

Great course! Definitely recommend.

Lynsey H. Works for a manufacturer Writing policies and procedures training course

It was really informative, and Ginny is a very engaging trainer.

Alice L. Bromley Council Writing policies and procedures training course

A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development.

Victoria S. Works for a charity Writing policies and procedures training course

Who is this for?

This course is for anyone involved in writing or editing policies and procedures, and who is:

  • Having to deal with policies and procedures that overlap, repeat or contradict each other
  • Dissatisfied with the performance of their policies and procedures
  • Having trouble getting colleagues to understand the differences between policies, processes and procedures
  • Having trouble convincing others of the value of policies and procedures
  • Wanting to write clearer policies and procedures

Past delegates include staff from The Nursing and Midwifery Council, University of Southampton, The Care Agency Gibraltar, The Ace Schools Multi Academy Trust, Equiniti, Worthing Homes, Barrett Developments plc, and Warwickshire Fire Service.

What will I learn?

  • How to write clearly, even if writing doesn’t come naturally
  • Confidence in the work you produce
  • A simple framework to use for ensuring a consistent approach to your writing

Topics covered


  • Benefits of policies and procedures.

What do we mean by a policy, procedure and process?

  • What is meant by a policy, a procedure and a process? What would you expect to see in each of these and what not to see.
  • What are the characteristics of good policies/procedures?

Researching the product and audience

  • Who is our audience? In what situation will they be reading this? What exactly do they need to know?
  • How do we meet the needs of more than one audience (such as staff and auditors)?


  • Outlining and planning the document.
  • How to structure and organise the content to assist users in finding what they are looking for.

Writing the topics

  • Using clear English.

How to present different types of information

  • Page layout and how this can help users find what they are looking for.
  • The importance of steps in a procedure.

Reviewing your work

  • Steps involved in reviewing a document.

Software tools

  • What are the best ways to publish your content?

The writing process

Measuring if it works

Prerequisites - None

Our expertise

Cherryleaf has many years experience in writing and editing policies and procedures documents for clients such as Affidea, Almabani, Clearscore, NHS, Samaritans, and a number of rapidly growing software companies. We also have many years experience of teaching writing skills to technical writers and other staff within organisations.


The public course price is £335 ex VAT per delegate.

The price for a private course depend on the number of delegates taking them. If you have a rough idea of numbers, then we can put together a quotation for you.

Booking onto the public course

Are you interested in this course?

Sign up to get notified when registration opens for our next public course.

Contact us for more information

contact cherryleafUse our training services contact form to tell us more.

If you can’t see the course you want, we may still be able to meet your needs.