Cherryleaf – clear and simple information your users will love

Cherryleaf’s technical communication services help your users or staff get to the clear information they’re looking for. People solve problems for themselves, and you avoid high support costs and poor productivity. For technology companies, it also means you develop a better product. This content can attract prospects to your website, and help convert trial users into long-term customers and advocates. 
You can call on us when you need help with any of these four issues:  
  1. Writing services – technical documentation, online Help, API, and policies and procedures
  2. Training – improving your skills in writing, technical communication, and content strategy
  3. Recruiting a Technical Author
  4. Building your content strategy

You work hard to win your customers. Don’t let them down with poorly designed or written user documentation.

contact cherryleaf

It’s easy to contact us. Here’s the contact form.


Technical writing services – clear information, written for you, simply and efficiently

Technical writing and the customer journey - CherryleafYou can call on Cherryleaf’s technical writing and content development services when you need help in creating end-user, developer, training, or policies & procedures documentation.

For example, when you need to deliver user manuals, online Help, knowledge bases, onboarding screens, video walk-throughs, API documentation, “Getting Started” guides, embedded Help, policy manuals, training guides or product information sheets.

You’ll get clear information, written for you, simply and efficiently.

See also: Why technical communication is changing.

contact cherryleaf
Need help in developing your content? Cherryleaf can help. To help us gain an initial understanding of your situation, please use our project services contact form.

Training – Improving your skills in writing, technical communication, and content strategy

Training centre

You’ll improve your writing, technical communication, and content strategy skills by attending Cherryleaf’s elearning or classroom training courses.

Don’t worry if you can’t see the course you want, we may still be able to cater for your needs.

If you’d like more information about any of our training courses, including options for courses for groups in a single organisation, contact us using our training services contact form.

Technical communication training courses

Our courses in technical communication include:

We can also offer more academically-orientated training in technical communication for your writers, managers or anyone else involved in technical communication.

ISTC Accredited Course

Content strategy training courses

Business Writing training courses

Facilitated workshops for your content projects

Facilitated workshops can help you get your project on track, develop your team’s skills and prioritise the most important activities.

    Contract and recruitment services – Technical Authors and courseware developers

    3 in 1000 imageCherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

    If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, a content strategist, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you.

    You’ll get access to a great selection of candidates with less effort, risk and stress.

    contact cherryleaf
    Need help in recruiting the right technical communicator, courseware developer or content strategist? Cherryleaf can help. To help us gain an initial understanding of your situation, please use our recruitment services contact form.

    Content strategy services

    Download our free illustrated guide to content strategyReady for change? Cherryleaf can help you prevent and solve issues around how you create, manage and publish content.


    Our services include:

    • Facilitated workshops
    • Needs analysis and defining the Statement of Requirements (through workshops and consultancy)
    • Content review and audit
    • Implementing a pilot project
    • Modelling the content and establishing the information architecture
    • Defining the Information Types, metadata and templates
    • Identifying re-usable content that can be created once and applied many times
    • Importing existing content into the new system
    • Providing content writers, Technical Authors, procedures writers, copywriters and editors to create content
    • Establishing processes and procedures for governance
    • Training writers, editors and other staff
    • Establishing Style Guides, voice and tone, terminology databases and other standards

    Free guides

    contact cherryleaf

    Contact us If you’d like to explore how our content strategy and consultancy services could help you. Here’s the contact form.

    About you

    client logos The people and organisations we work with include:
    • Software, medical equipment, IT and other technology companies needing to create technical, user, compliance or training documentation.
    • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
    • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
    • Professional Technical Communicators looking for a techcomms company who can help them out when needed.
    • Testimonials

      For Samaritans volunteers, having the information available on the intranet rather than in a manual in their branches, means they can find out what they need to know at any time; the search facility and page style ensures that information can be located and read quickly and easily. For prison staff, this is the first time they will be able to see all of the Samaritans guidelines for running the Listener scheme; this will help to further develop their understanding of the scheme and will support them in facilitating the operation of the scheme in their prison. Samaritans is delighted with the result of the project.

      Maria Foster
      I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

      Mark Tamblyn
      As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

      Kevin Chilton
      We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

      Dave Hughes
      HCC Embedded

    To see other comments from customers, see our case studies and testimonials pages.

    Free advice and content on technical communication and content strategy

    Join the thousands who subscribe to the Cherryleaf newsletter

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    Cherryleaf Blog

    The Cherryleaf Blog for Technical Authors & Content Strategists looks at the latest trends and the value of technical communication.

    Free guides

    The DITA man ebook coverDownload our free illustrated guide to content strategythe ceo and the technical communicator