Cherryleaf – clear and simple information your users will love

Cherryleaf’s technical writing and content strategy services help your users get to the clear information they’re looking for. People solve problems for themselves, and you avoid high support costs and poor productivity. Today, this content also brings prospects to your website, and helps to turn trial users into long-term customers and advocates.  
 
You can call on us when you need help with any of these four issues:  
  1. Technical writing and content development
  2. Recruiting a Technical Author
  3. Building your content strategy
  4. Improving your technical writing and content strategy skills

You work hard to win your customers. Don’t let them down with poorly designed or written user documentation.

contact cherryleaf

It’s easy to contact us. Here’s the contact form.

 


Technical writing and content development services

Technical writing and the customer journey - CherryleafYou can call on Cherryleaf’s technical writing and content development services when you need help in creating end-user, technical, training and procedures documentation.

For example, when you need to deliver user manuals, online Help, knowledge bases, video walk-throughs, API documentation, Getting Started guides, whitepapers, embedded Help, staff manuals, training guides and product information sheets.

You’ll get clear information, written for you, simply and efficiently.

See also: Why technical communication is changing.

contact cherryleaf
Need help in developing your content? Cherryleaf can help. To help us gain an initial understanding of your situation, please use our project services contact form.

Contract and recruitment services – Technical Authors and courseware developers

3 in 1000 imageCherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, a content strategist, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you.

You’ll get access to a great selection of candidates with less effort, risk and stress.


contact cherryleaf
Need help in recruiting the right technical communicator, courseware developer or content strategist? Cherryleaf can help. To help us gain an initial understanding of your situation, please use our recruitment services contact form.


Content strategy services

Ready for change? Cherryleaf can help you with vendor-neutral, independent advice on getting your strategy, tools and processes right:

Download our free illustrated guide to content strategy

 

contact cherryleaf

Contact us If you’d like to explore how our content strategy and consultancy services could help you. Here’s the contact form.

Training – Improve your writing, technical communication and content strategy skills

ClassroomCreating clear information is not as easy at it looks.

You’ll improve your technical writing and content development skills by attending Cherryleaf’s elearning or classroom training courses.

Our courses in technical communication and content strategy include:

ISTC Accredited Course

    contact cherryleaf
    If you'd like more information about Cherryleaf's training courses, including options for courses for groups in a single organisation, contact us using our training services contact form. If you can’t see the course you want, contact us, as we may still be able to cater for your needs.

    About you

    client logos The people and organisations we work with include:
    • Software, medical equipment, IT and other technology companies needing to create technical, user, compliance or training documentation.
    • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
    • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
    • Professional Technical Communicators looking for a techcomms company who can help them out when needed.
    • Testimonials

      Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate. The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

      Amanda Lindsay
      Citrix
      As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

      Kevin Chilton
      We see an ongoing role for Cherryleaf as consultants who can help to get better documents out of the vast material we have added to the system. Very importantly, Cherryleaf were able to rapidly respond to our issues with the system and help us understand.

      Dave Hughes
      HCC Embedded
      As an IT team, we had an array of support documentation for systems and services that we'd always struggled to have a consistent format, style and structure for. The course delivered by Ellis Pratt really clarified the best practices to use and answered many of the questions we had. We were so satisfied with the service provided by Ellis that we contacted Cherryleaf to create an exemplary piece of documentation for one of our systems, with an aim to using the documentation as a template for our other services going forwards. Ginny Critcher was always punctual, polite and efficient in all her work. Where there were any doubts or suggestions, Ginny would provide insight into what the best approach would be in an eloquent and thoughtful manner.

      Alan Oakden
      MyScience

    To see other comments from customers, see our case studies and testimonials pages.


    Free advice and content on technical communication and content strategy

    Join the thousands who subscribe to the Cherryleaf newsletter

    subscribersubscriber For free advice and news on developing content, join the thousands like M.L. and A.C. who receive our newsletter. Your details won’t be shared with anyone, and you can un-subscribe at any time.

    Cherryleaf Blog

    The Cherryleaf Blog for Technical Authors & Content Strategists looks at the latest trends and the value of technical communication.

    Free guides

    The DITA man ebook coverDownload our free illustrated guide to content strategythe ceo and the technical communicator

    Download:


    Contact us

    Got a question? Just want to say hello?

    contact cherryleaf
    It's easy to contact us. Here's the contact form.

     


    Google Plus profile