Cherryleaf helps technology companies gain a competitive advantage through user documentation - delivering straightforward information your audience will love.

• Worried that customers will struggle to use your product?
• Getting too many calls to your Support line?
• Finding it hard to provide clear information?
• Lacking the resources (e.g. Technical Authors & Courseware Developers) to write the information users need?
• Demanding customers, tight deadlines and a fixed budget?
• No clear strategy for User Assistance?

Our team that has a unique background in both technical communication and learning development. With Cherryleaf at your side, you can call on a range of services to meet different situations, from defining your Help strategy to writing that urgent document.

This can give you a better solution overall: improving the customer experience and increasing the use and usability of your product.

Call +44 (0)208 13 31 301 or send us an email. Tell us your situation, and let's see if we can help you.

Documentation services

Clear information, written for you, simply and efficiently

• If you need clear user information or training courseware produced simply and efficiently, then our Documentation Services team can help you. Cherryleaf's range of services include project writing services for technical documentation and content management solutions.
• We have skills in tools such as Confluence, Mindtouch, Drupal, Camtasia, Captivate, Author-it, RoboHelp, FrameMaker and Flare.
• Cherryleaf also provides interim project managers to manage your documentation projects and guide your writers. Your projects will be planned properly and controlled effectively.

Contract and recruitment

Giving you the inside track for hiring Technical Authors and Courseware Developers in both contract and permanent roles

• If you're looking to hire a Technical Author or courseware developer then our recruitment services can help find the right one for you - with less effort, risk and stress.
• You'll get access to a great selection of candidates looking for permanent and contract technical writing opportunities.

Training

Improve your writing, online Help and technical communication skills

• Benefit from our knowledge and experience - by booking onto one of our writing and Help training courses.
• New - Strategy workshops for Documentation Managers and leaders of documentation projects. Sessions can be developed on a bespoke basis depending on each individual client's needs.

Who(m) we work with

The people we work with include:

• Project Managers needing to develop technical, user, compliance or training documentation, so they'll be able to assist users who get stuck.
• Professional technical communicators looking for a partner whom they can call on to provide technical writing resources and Technical Authors, when they need them.
• Business leaders wanting better communication and compliance in their organisation. They believe the communication lines to staff are not working, and processes are not being communicated or followed well. They want to capture knowledge, produce information more effectively and improve their staff's communication skills.

Case studies and testimonials

Please see our case studies and testimonials pages.

Social Web profile

Google Plus profile

Give us a call!

Call +44 (0)208 13 31 301 or send us an email. Tell us your situation, and let's see if we can help you.