Cherryleaf – clear and simple information your users will love

Cherryleaf’s technical writing and content strategy services help your users get to the clear information they’re looking for. Users solve problems themselves, and you avoid high support costs and missed sales. 
 
You work hard to win your customers. Don’t let poorly designed or written user documentation frustrate your prospects, users and staff. 
 
You can call on us when you need help in writing content, recruiting a Technical Author or building your content strategy.

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It’s easy to contact us. Here’s the contact form.

 


Technical writing and content development services

Technical writing and the customer journey - CherryleafCherryleaf’s content development services are focused on writing end-user, technical, training and procedures documentation.

You’ll get clear information, written for you, simply and efficiently.

Technical communication is changing. Today, it’s bringing prospects to your website, and helping to turn trial users into long-term customers and advocates. See: Why technical communication is changing.

You can call on Cherryleaf to deliver content as: user manuals, online Help, documentation wikis, screencasts, video walkthroughs, whitepapers, API documentation, reference manuals, Web-based Help, policies and procedures, quick reference guides, getting started guides, embedded Help and product sheets.

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Need help in developing your content? Cherryleaf can help. To help us gain an initial understanding of your situation, please use our project services contact form.

 


Contract and recruitment services – Technical Authors and courseware developers

3 in 1000 imageCherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, an interim project manager to run a documentation project or sprint, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you.

You’ll get access to a great selection of candidates with less effort, risk and stress.

contact cherryleaf
Need help in recruiting the right technical communicator, courseware developer or content strategist? Cherryleaf can help. To help us gain an initial understanding of your situation, please use our recruitment services contact form.

 


 Content strategy services

Ready for change? Cherryleaf can help you with vendor-neutral, independent advice on getting your strategy, tools and processes right:

Download our free illustrated guide to content strategy

 

 

The DITA man ebook cover

 

 

 


Training – Improve your writing, technical communication and content strategy skills

ClassroomCreating clear information is not as easy at it looks.

You’ll improve your technical writing and content development abilities by attending Cherryleaf’s elearning or classroom training courses.

Our courses in technical communication and content strategy include:

ISTC Accredited Course

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    If you'd like more information about Cherryleaf's training courses, including options for courses for groups in a single organisation, contact us using our training services contact form. If you can’t see the course you want, contact us, as we may still be able to cater for your needs.


    About you

    client logos The people and organisations we work with include:
    • Fast growing software, medical equipment and other technology companies needing to create technical, user, compliance or training documentation.
    • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
    • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
    • Professional Technical Communicators looking for a partner whom they can call on when they need someone to write documentation, or require training and consultancy to improve their own skills.
    • Testimonials

      Cherryleaf is one of the best technical authoring houses in the business, and profoundly knowledgeable, professional and approachable. Highly recommended for anyone requiring top-notch documentation or training services.

      Julian Maynard-Smith
      Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate. The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

      Amanda Lindsay
      Citrix
      Cherryleaf did great work for us at Truphone. They came, they listened, they worked hard, they delivered.

      Mark Heath
      I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

      Mark Tamblyn
      Zetec

    To see other comments from customers, see our case studies and testimonials pages.


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    Cherryleaf Blog

    The Cherryleaf Blog for Technical Authors & Content Strategists is about clear and simple information your users will love.

    The CEO and the technical communicator

    the ceo and the technical communicatorDownload our free ebook.

     

     

     

     

     


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    Got a question? Just want to say hello?

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