Cherryleaf – clear and simple information your users will love

Cherryleaf’s technical writing and content strategy services help your users get to the clear information they’re looking for. Users solve problems themselves, and you avoid high support costs and missed sales. 
 
You’ve worked hard to win your customers, don’t make it easy to lose them. Don’t let poor user documentation frustrate your users and staff. You can call on us when you need help in writing content, recruiting a Technical Author or building your content strategy.

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Technical writing and content development services

new marketing funnelCherryleaf’s content development services are focused on writing end-user, technical, training and procedures documentation.

You’ll get clear information, written for you, simply and efficiently.

You can call on Cherryleaf to deliver: user manuals, online Help, documentation wikis, screencasts, video walkthroughs, whitepapers, API documentation, reference manuals, Web based Help, policies and procedures, quick reference guides, getting started guides, embedded Help and product sheets.

User Assistance is changing. Today, it’s bringing prospects to your website, and helping to turn trial users into fully paying customers. To discover more, see: How to increase your sales with technical marketing content.


Contract and recruitment services – Technical Authors and courseware developers

3 in 1000 imageCherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles. If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, an interim project manager to run a documentation project or sprint, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you.

You’ll get access to a great selection of candidates with less effort, risk and stress.

Find a Technical Author ready to work for you: contact us.

 Content strategy services

The DITA man ebook coverA new model for assisting usersDownload our free illustrated guide to content strategy

Ready for change? Cherryleaf can help you with vendor-neutral, independent advice on getting your strategy, tools and processes right:


Training - Improve your writing, technical communication and content strategy skills

content strategy elearning course screen

Creating clear information is not as easy at it looks. Do you have the skills you need for the job?

You’ll improve your technical writing and content development abilities by attending Cherryleaf’s elearning or classroom training courses.

Our courses in technical communication and content strategy include:

ISTC Accredited Course

    contact cherryleaf
    It's easy to contact us. Here's the contact form.


    About you

    client logos The people and organisations we work with include:
    • Fast growing software, medical equipment and other technology companies needing to create technical, user, compliance or training documentation.
    • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
    • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
    • Professional Technical Communicators looking for a partner whom they can call on when they need someone to write documentation, or require training and consultancy to improve their own skills.
    • Testimonials

      We recently changed our authoring tooling. Cherryleaf came and did a spot of consultation to help us choose something that fit our use cases. I'd absolutely recommend their service if you want some help picking tooling.

      Roger Hart
      Red Gate Software
      As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none.

      Kevin Chilton
      I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

      Mark Tamblyn
      Zetec
      For Samaritans volunteers, having the information available on the intranet rather than in a manual in their branches, means they can find out what they need to know at any time; the search facility and page style ensures that information can be located and read quickly and easily. For prison staff, this is the first time they will be able to see all of the Samaritans guidelines for running the Listener scheme; this will help to further develop their understanding of the scheme and will support them in facilitating the operation of the scheme in their prison. Samaritans is delighted with the result of the project.

      Maria Foster
      Samaritans

    To see other comments from customers, see our case studies and testimonials pages.


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