Cherryleaf – clear and simple information your users will love

Cherryleaf’s technical writing and content strategy services help your users get to the clear information they’re looking for. Users solve problems themselves, and you avoid high support costs and missed sales. 
 
You work hard to win your customers. Don’t let poorly designed or written user documentation frustrate your prospects, users and staff. 
 
You can call on us when you need help in writing content, recruiting a Technical Author or building your content strategy.

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It’s easy to contact us. Here’s the contact form.

 


Technical writing and content development services

Technical writing and the customer journey - CherryleafCherryleaf’s content development services are focused on writing end-user, technical, training and procedures documentation.

You’ll get clear information, written for you, simply and efficiently.

You can call on Cherryleaf to deliver content as: user manuals, online Help, documentation wikis, screencasts, video walkthroughs, whitepapers, API documentation, reference manuals, Web-based Help, policies and procedures, quick reference guides, getting started guides, embedded Help and product sheets.

 

the ceo and the technical communicator

Download our free ebook – “The CEO and the technical communicator”.

 

 

 

A new model for assisting users

Technical writing is changing. Today, it’s bringing prospects to your website, and helping to turn trial users into long-term customers and advocates.

To discover more, see: How to increase your sales with technical marketing content.

 

 


Contract and recruitment services – Technical Authors and courseware developers

3 in 1000 imageCherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, an interim project manager to run a documentation project or sprint, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you.

You’ll get access to a great selection of candidates with less effort, risk and stress.

Find a Technical Author ready to work for you: contact us.

 Content strategy services

Ready for change? Cherryleaf can help you with vendor-neutral, independent advice on getting your strategy, tools and processes right:

Download our free illustrated guide to content strategy

The DITA man ebook cover


Training - Improve your writing, technical communication and content strategy skills

ClassroomCreating clear information is not as easy at it looks.

You’ll improve your technical writing and content development abilities by attending Cherryleaf’s elearning or classroom training courses.

Our courses in technical communication and content strategy include:

content strategy elearning course screenISTC Accredited Course

    contact cherryleaf
    It's easy to contact us. Here's the contact form.


    About you

    client logos The people and organisations we work with include:
    • Fast growing software, medical equipment and other technology companies needing to create technical, user, compliance or training documentation.
    • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
    • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
    • Professional Technical Communicators looking for a partner whom they can call on when they need someone to write documentation, or require training and consultancy to improve their own skills.
    • Testimonials

      I first worked with Cherryleaf when I was with Zetex Semiconductors. We had a requirement for authoring/editorial support on some of our technical publications. Ellis initially made sure he fully understood our specific requirements and profile of the person we were looking for, then supplied us a selection of carefully vetted resumes. This saved us valuable time in selecting a shortlist of candidates. Ellis has also been an excellent source of help and advice on subsequent occasions. I wouldn't hesitate in recommending the valuable services Ellis and Cherryleaf provide.

      Mark Tamblyn
      Zetec
      We recently changed our authoring tooling. Cherryleaf came and did a spot of consultation to help us choose something that fit our use cases. I'd absolutely recommend their service if you want some help picking tooling.

      Roger Hart
      Red Gate Software
      I had some basic instructions for my new online application, Opportunity Matrix™, but absolutely no idea how to turn them into a proper Help system. The information and guidance from Cherryleaf was always top notch, so I always knew exactly where the project was, and what the (quite reasonable) budget needed to be. I shall have no hesitation in using Cherryleaf again, and in recommending them.

      Andrew Horder
      Opportunity Matrix
      When we needed a complete re-write of two of the product manuals for our specialised and complex server software, Ellis walked us through the different approaches we could take to this project, found us an author who was ideally suited to the task and managed the project with the light-touch it required. The professional approach of Cherryleaf was in marked contrast to our previous experiences with documentation projects and I have no hesitation in recommending Cherryleaf.

      Will Sheward
      Isode

    To see other comments from customers, see our case studies and testimonials pages.


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