Cherryleaf – clear and simple information your users will love

Cherryleaf’s technical writing and content strategy services help your users get to the clear information they’re looking for. Users solve problems themselves, and you avoid high support costs and missed sales. 
You work hard to win your customers. Don’t let poorly designed or written user documentation frustrate your prospects, users and staff. 
You can call on us when you need help in writing content, recruiting a Technical Author or building your content strategy.

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Technical writing and content development services

Technical writing and the customer journey - CherryleafCherryleaf’s content development services are focused on writing end-user, technical, training and procedures documentation.

You’ll get clear information, written for you, simply and efficiently.

You can call on Cherryleaf to deliver content as: user manuals, online Help, documentation wikis, screencasts, video walkthroughs, whitepapers, API documentation, reference manuals, Web-based Help, policies and procedures, quick reference guides, getting started guides, embedded Help and product sheets.


the ceo and the technical communicator

Download our free ebook – “The CEO and the technical communicator”.




A new model for assisting users

Technical writing is changing. Today, it’s bringing prospects to your website, and helping to turn trial users into long-term customers and advocates.

To discover more, see: How to increase your sales with technical marketing content.



Contract and recruitment services – Technical Authors and courseware developers

3 in 1000 imageCherryleaf gives you the inside track for hiring technical communicators in both contract and permanent roles.

If you’re looking to hire a permanent or contract Technical Author, an API documentation writer, a courseware developer, an interim project manager to run a documentation project or sprint, or other types of content developers, Cherryleaf’s recruitment services can help find the right one for you.

You’ll get access to a great selection of candidates with less effort, risk and stress.

Find a Technical Author ready to work for you: contact us.

 Content strategy services

Ready for change? Cherryleaf can help you with vendor-neutral, independent advice on getting your strategy, tools and processes right:

Download our free illustrated guide to content strategy

The DITA man ebook cover

Training - Improve your writing, technical communication and content strategy skills

ClassroomCreating clear information is not as easy at it looks.

You’ll improve your technical writing and content development abilities by attending Cherryleaf’s elearning or classroom training courses.

Our courses in technical communication and content strategy include:

content strategy elearning course screenISTC Accredited Course

    contact cherryleaf
    It's easy to contact us. Here's the contact form.

    About you

    client logos The people and organisations we work with include:
    • Fast growing software, medical equipment and other technology companies needing to create technical, user, compliance or training documentation.
    • Managers responsible for policies, procedures and compliance needing to create clear and simple information that works.
    • HR Professionals responsible for recruiting permanent or contract Technical Authors, Technical Writers, Documentation Managers, or people for other writing and courseware development roles.
    • Professional Technical Communicators looking for a partner whom they can call on when they need someone to write documentation, or require training and consultancy to improve their own skills.
    • Testimonials

      Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate. The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.

      Amanda Lindsay
      I had some basic instructions for my new online application, Opportunity Matrix™, but absolutely no idea how to turn them into a proper Help system. The information and guidance from Cherryleaf was always top notch, so I always knew exactly where the project was, and what the (quite reasonable) budget needed to be. I shall have no hesitation in using Cherryleaf again, and in recommending them.

      Andrew Horder
      Opportunity Matrix
      I worked with Cherryleaf on a project for the European Community made up of a consortium of different companies and nationalities. Their communications skills were excellent and capacity to speak both fluent technical jargon and business English are truly superb.

      John Fintan Galvin
      For Samaritans volunteers, having the information available on the intranet rather than in a manual in their branches, means they can find out what they need to know at any time; the search facility and page style ensures that information can be located and read quickly and easily. For prison staff, this is the first time they will be able to see all of the Samaritans guidelines for running the Listener scheme; this will help to further develop their understanding of the scheme and will support them in facilitating the operation of the scheme in their prison. Samaritans is delighted with the result of the project.

      Maria Foster

    To see other comments from customers, see our case studies and testimonials pages.

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    Got a question? Just want to say hello?

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