Comments from delegates
Who is this course for?
This course is ideal for you if need a solid understanding of the Technical Author’s role and the fundamentals of technical writing in the IT, general business and software sectors.
A lot of delegates are people changing careers, and looking to become a Technical Author.
This course is ideal for graduate and junior author induction training, as well as more experienced technical writers who’ve never had any formal training.
Self-assessment or reviewed/certificate option
You have the option of self-assessment or reviewed assessments. The reviewed option comes with a certificate at the end of the course.
What will I learn?
The course is organised around the technical documentation process, describing:
- The purpose and value of technical documentation
- The entire documentation process—planning, writing, editing, indexing, and production.
- The skills you need as a technical communicator.
- How to work more efficiently by writing and designing your information in a structured, useful, usable and informed way
The course doesn’t cover the specialist requirements for aerospace, military, railway and automotive documentation, where documentation must be written to a specific XML standard. It doesn’t cover how to write technical API documentation for developers. If you are looking to start your career as a Technical Author, you also may need to learn how to use a Help authoring tool.
- The purpose of technical documentation
- The different models for technical documentation
- What is a technical author?
- Adopting a user-centred design approach
- Overview of the writing process
- Planning your content
- Researching the product and audience
- The Information Design stage
- Software tools
- Writing the topics – Overview
- Writing the topics – How to write and present different types of information
- Writing the topics – Using images and videos
- Writing the topics – Index, Search and Metadata
- Reviewing and editing
Duration and delivery format
The course comprises 15 modules in total, which you can complete at your own pace. You will be emailed details on where and how to login to the course once you have paid. This usually takes three to four minutes.
The course modules are delivered over the Web in small, manageable video presentations. The course handouts and exercises are downloadable as Word or PDF files. With the time needed to complete the exercises, each delegate will need to allocate around two days to complete the course.
You can pause the videos at any time and return to the course, for a period of 12 months (we can extend this on request).
This technical communication course is accredited by the Institute of Scientific and Technical Communicators
This training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality.
Professional certification as a technical communicator
Cherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world.
Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names.
All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.
How much does it cost?
We offer the course in two versions:
Technical Author/technical writing online training course – with self-assessed exercises
The exercises in the course are not reviewed by us, but are assessed by you.
The cost is £175 per delegate (ex VAT). You can also pay in US$ or EUROS. No VAT is charged to people outside of the EU.
Technical Author/technical writing online training course – with reviewed assessments, feedback and a certificateYou send your answers to the exercises in the course back to us for review and feedback. You’ll also receive a certificate, once you’ve completed the assessments correctly.
The cost is £225 per delegate (ex VAT). You can also pay in US$ or EUROS. No VAT is charged to people outside of the EU.
How to order
Ordering is simple. Just click the Enroll Now logo below. You will be taken straight to our elearning system.You can choose which option you prefer in our shopping cart.
Free sample module
On site courses
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If you can’t see the course you want, we may still be able to meet your needs.