Cherryleaf’s Technical Author/technical writing online training course

ISTC Accredited CourseCherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches the basic skills of technical writing for IT and software user documentation.

This training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality.

The 2015 version includes new video recordings and exercises.

 Delegate feedback

“There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.” Emma Worthington, ARM plc

“I would also like to add that I have really enjoyed this brief introductory course and have already gained much from it.  I attended a job Interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to.  I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind and as a result I go the job!” Amber Angeles

“I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support.”

Who is this course for?

This course is ideal for you if need a solid understanding the Technical Author’s role and the fundamentals of technical writing. It does not cover the specialist requirements for aerospace, railway and automotive documentation, nor does it cover how to write API documentation.

This course is ideal for graduate induction training.

Self-assessment or reviewed/certificate option

You have the option of self-assessment or, alternatively, reviewed assessments with a certificate at the end of the course .

What will I learn?

The course is organised around the technical documentation process, describing:

  • The purpose and value of technical documentation
  • The entire documentation process—planning, writing, editing, indexing, and production.
  • The skills you need as a technical communicator.
  • How to work more efficiently by writing and designing your information in a structured, useful, usable and informed way

Duration and delivery format

The course comprises 15 modules in total, which you can complete at your own pace.

The course modules are delivered over the Web in small, manageable video presentations. The course handouts and exercises are downloadable as Word or PDF files. With the time needed to complete the exercises, each delegate will need to allocate around two days to complete the course.

You can pause the videos at any time and return to the course, for a period of six months (we can extend this on request).

How do I login to the course?

You will be emailed details on where and how to login to the course once you have paid. This usually takes three to four minutes.

Free sample module

Complete the form below, and we’ll email you a link to a six minute sample from the course:

Course outline

  1. The purpose of technical documentation
  2. The different models for technical documentation
  3. What is a technical author?
  4. Adopting a user-centred design approach
  5. Overview of the writing process
  6. Planning your content
  7. Researching the product and audience
  8. The Information Design stage
  9. Software tools
  10. Writing the topics – Overview
  11. Writing the topics – How to write and present different types of information
  12. Writing the topics – Using images and videos
  13. Writing the topics – Index, Search and Metadata
  14. Hyperlinking
  15. Reviewing and editing

How much does it cost?

The course costs £175 per delegate (ex VAT).

Certificate and reviewed assessment option

For an additional £50 per delegate (ex VAT), you can send completed assessments to us for review and feedback. Once you’ve completed the assessments correctly, you’ll receive a certificate.

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The modules are password protected. If you wish more than one delegate to complete the course, then please contact us.

Want to pay in US $, EUROS or another currency?

Your credit card company will pay us in £ and convert that amount to your local currency. This means the converted amount appears in your local currency on your credit card bill.

As a rough guide to how much you’ll pay in your local currency, you’ll find the current rate for £175 from Yahoo Finance below:

270.08 USD / 239.94 EUR / 356.27 CAD / 376.65 AUD / 17,856.65 INR


Ordering is simple. Just click the BUY NOW logo above. You will be taken straight to our ordering system. You can pay using credit card or debit card. Prices ex VAT.

The ordering system is secure and safe, via Sage Pay.

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On site courses

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If you'd like more information about Cherryleaf's training courses, including options for courses for groups in a single organisation, contact us using our training services contact form. If you can’t see the course you want, contact us, as we may still be able to cater for your needs.

Further information

Contact us if you have any questions about this course.

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