Podcast 140.Kristof Van Tomme on the role of API and developer portals in Generative AI systems

We talk to Kristof Van Tomme, CEO of Pronovix, about the role of API and developer portals in Generative AI systems. We discuss how organisations can prepare for AI. We talk about what documentation infrastructure organisations should have in place to be able to use AI safely from an information perspective. We also discuss whether developer… Read more »

Customising ChatGPT to focus on technical writing tasks

We’re slightly out of sequence with regard to publishing these videos to our blog, but here is video No 6 in our Generative AI in techcomm series: Customising ChatGPT to focus on technical writing tasks. OpenAI, the makers of ChatGPT, has introduced custom instructions to ChatGPT. This means you can customise ChatGPT to focus on… Read more »

Customising ChatGPT to focus on technical writing tasks

Here is the fifth video in our series on how generative AI can help Technical Writers save time: Customising ChatGPT to focus on technical writing tasks. OpenAI, the makers of ChatGPT, has introduced custom instructions to ChatGPT. This means you can customise ChatGPT to focus on technical writing tasks and produce better results. If you… Read more »

Onboarding in software using generative AI

Here is video No 7 in our Generative AI in techcomm series The effectiveness of any software is not just in its features, but also in how easily and quickly people can use it. This is where onboarding comes into play. A well-executed onboarding process can have an impact on user retention, engagement, and their… Read more »

Webinar redux: Using ChatGPT and Gen AI in TechComm

We’re presenting an updated version of our presentation on using Artificial Intelligence in technical communication. The webinar is being organised by Scott Abel, the Content Wrangler, and it starts at 16:00 GMT on the 7th November. Using Artificial Intelligence (AI) and natural language processing (NLP) technologies, such as ChatGPT, promises to enhance the efficiency and… Read more »