One of the core topics in our Mastering and Managing Documentation with AI course is that there are four distinct methods for applying AI in a professional context. Each one suits different team sizes, technical capabilities, and ambitions. In this post, we outline all four and use a common scenario, of estimating a documentation project,… Read more »
Cherryleaf Blog
Building an AI-fluent technical writing team: A career matrix guide
The role of the technical writer is changing as AI tools are used more and more. Organisations need people who can use them, evaluate them critically, build workflows around them, and guide teams in using them responsibly. A career matrix is one of the most practical ways to define and develop those skills. Below, we’ve… Read more »
Building a policy and procedures dependency mapping app
Managing complex documents is a constant challenge for many organisations. A change in one manual can often affect several other policies. To solve this, Cherryleaf has developed a new proof of concept app that helps teams track these vital links. The challenge of document management Policies rarely exist in isolation. Keeping track of these connections… Read more »
6 strategic moves every documentation team should consider right now
The role of documentation teams is changing fast. Here’s what we think should be on every documentation manager’s strategic agenda. 1. Increase your visibility Visibility is about communicating status to stakeholders. It’s easier than ever to create dashboards that show content coverage, freshness, and usage, so there’s little excuse not to. If people can’t see… Read more »
When a competitor reduces their documentation team: What it might mean and how to respond
A cloud data company recently made what it described as targeted staff cuts, eliminating its entire technical writing and documentation department. According to reports, the Product Managers will take on documentation responsibilities from now on. There may be perfectly sound reasons for this. For example: cost pressures, a need to move faster to market, confidence… Read more »