Google announces support for FAQ and How-to structured data

“Today we are announcing support for FAQ and How-to structured data on Google Search and the Google Assistant, including new reports in Search Console to monitor how your site is performing.” https://webmasters.googleblog.com/2019/05/new-in-structured-data-faq-and-how-to.html https://developers.google.com/search/docs/data-types/how-to https://schema.org/HowTo It will be interesting how this will/can co-exist with DITA.

What should go into policies and procedures?

In a previous post, we looked at why organisations need to write policies and procedures. Let’s now look at what should go into policies and procedures. The policies Many successful organisations have a compelling vision for the future, which staff work together to achieve. This can be communicated in the organisation’s policies by addressing three… Read more »

Podcast 58: Writing a presentation for a conference

In this episode of the Cherryleaf Podcast, we look at how to write a slide deck for a presentation. Evolution of TC conference http://technicalcommunicationuk.com/ The Future of Techcomm video by Scott Abel Different possible presentation structures: The recipe The map The “Lessons I learnt” Nancy Duarte format – how it is, how it will be (politicians)… Read more »

Why do organisations need to write policies and procedures?

There can be a number of reasons why organisations need to write policies and procedures. Let’s look at the most common reasons. To understand the business It may come as surprise, but sometimes senior management doesn’t know how the organisation works on a day-to-day basis. This can often be because one organisation has merged with… Read more »