Using multiple AI agents in a technical documentation production workflow

Microsoft's diagram of three AI agents exchanging information

There’s been a lot of buzz recently around agentic AI tools like Microsoft’s Autogen and CrewAI.   Could they be used in a technical documentation production workflow setting for automating some of the work carried out when creating user documentation for software?   What are agentic AI tools?  The core idea behind agentic AI systems is… Read more »

Changing times in technical communication 2 – Workflow

We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In this post, I’ll look at how we’re starting to see the workflow for creating User Assistance beginning to change. We found many documentation teams overstretched and starting to be asked how… Read more »