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Contact usA range of business and technical writing training courses
Many people need to create instructions for end users, but they’ve never had any proper training in how to do this. They might need to develop online Help, procedures, API reference, UI text, user guides or training courses. Are they doing a good job? How could their content could be better? Often, they don’t know.
Cherryleaf teaches you the skills to create great instructional content with ease. We've trained nearly 1,000 people in technical communication. Join in!
You can choose from affordable online courses, classroom-based training courses, podcasts or workshops in technical communication, content strategy, and written business communication.
You’ll improve your skills, and become more confident in your abilities.
If you’ve been involved in technical writing for some time, our advanced courses are an ideal way to develop your skills, and keep them up to date. They are a great way to keep learning and improving yourself.
Overview of our courses
Business communication courses
elearning
- Business writing (Intermediate/Advanced)
Virtual classroom
- Policies and procedures writing
- Writing financial policies and procedures
- Writing HR policies and procedures
- Planning and managing UX
Classroom/on premises
- Policies and procedures writing
Technical communication courses
elearning
- Technical Author/Technical Writer/technical writing training course (this covers the fundamentals of technical writing)
- Trends in technical communication (free course)
- Creating screenshots and images for user guides
- Intermediate/Advanced technical communication
- Creating API documentation and developer portals
- Creating screenshots and images for user guides
- DITA fundamentals
- Managing software documentation projects
- Markdown and AsciiDoc
- Revising and editing content
- Single sourcing and content reuse
- Structured writing fundamentals
- Trends in technical communication
- Technical copywriting
- UI writing
- Technical writing for developers (elearning version)
- Planning and creating content for customer onboarding
Virtual classroom
- Fundamentals of technical writing (This is the live trainer version on our Technical Author/Technical Writer/technical writing training course)
- Technical writing for Support staff
- Technical writing for developers (virtual classroom version)
- UI writing for developers
Classroom/on premises
- Adobe FrameMaker
Client testimonials
Courses in business communication
Courses for people who need to write more effectively and efficiently:
Technical Author/Technical Writer/technical writing training course
Learn to write like a professional technical communicator. This course teaches you the fundamentals of technical writing, and helps you understand your role as a Technical Author (or similar position).
For more information, see:
Two course bundles
We offer bundles that contain two courses at a discounted price.
Each bundle contains the technical Author/technical writing online training course – with reviewed assessments, feedback and a certificate.
Intermediate/Advanced technical communication training course
Write like the best professional technical communicators. Manage your projects with less stress. Be on top of the latest trends and technologies.
Cherryleaf’s intermediate/advanced technical communication skills course provides you with access to a collection of online modules in technical communication, under a low cost monthly subscription plan.
You pay for it for as long as you need it. You can stop when you want, and the subscription will finish at the end of that month. It’s a good way to maintain the Continuing Professional Development (CPD) required by technical communication societies.
It contains:
For API documentation projects
For larger or more complex documentation projects
- DITA fundamentals
- Managing Software Documentation Projects
- Revising and Editing Content
- Structured Writing Fundamentals
For Software as a Service documentation projects
General topics
Other technical communication courses
Trends in technical communication (free course)
Updated course: This course covers the new trends emerging in software-related technical communication.
Planning and creating content for customer onboarding
New: Cherryleaf’s elearning course on content for user onboarding gives you the foundations for onboarding new customers in an effective way. The course includes exercises and model answers for the delegates to complete and review.
Creating screenshots and images for user guides
We also offer our “Creating screenshots and images for user guides” elearning course separately from our Intermediate/Advanced technical communication training course bundle.
Writing courses for developers
- Technical writing for developers training courses (with Google’s or Cherryleaf’s course material options)
- Technical writing for developers: elearning course
- UI writing for developers
Writing courses for Support staff
This course teaches Support staff the key skills of technical writing. This enables you to create content that helps users solve problems for themselves.
Classroom courses for software tools
Free training on technical communication
Delegates also get access to all the past episodes of the Cherryleaf Podcast. There's over 30 hours of free training and advice on becoming a better technical and business communicator for you to listen to. It includes interviews with technical communicators at companies such as Amazon, Cisco, Google and VMWare.Professional certification as a technical communicator - Technical Author qualifications
Cherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.Based outside of the UK?
Private, single company, courses are also available - delivered live over the Web from our studio, or at your premises.Contact Cherryleaf for more details.Course administration
Our Course Administration page gives details on our training terms and conditions.
Where we teach our public classroom courses
Cherryleaf’s classroom courses are held at Savoy Place, London WC2R. This is close to the Strand and Waterloo Bridge.
Contact us for more information
Use our training services contact form to tell us more.
If you can’t see the course you want, we may still be able to meet your needs.