Cherryleaf’s business and technical writing training courses

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A range of business and technical writing training courses

Many people need to create instructions for end users, but they’ve never had any proper training in how to do this. They might need to develop online Help, procedures, API reference, UI text, user guides or training courses. Are they doing a good job? How could their content could be better? Often, they don’t know.

Cherryleaf teaches you the skills to create great instructional content with ease. We've trained nearly 1,000 people in technical communication. Join in!

You can choose from affordable online courses, classroom-based training courses, podcasts or workshops in technical communication, content strategy, and written business communication.

You’ll improve your skills, and become more confident in your abilities.

If you’ve been involved in technical writing for some time, our advanced courses are an ideal way to develop your skills, and keep them up to date. They are a great way to keep learning and improving yourself.

Overview of our courses

Business communication courses

elearning

  • Business writing (Intermediate/Advanced)

Virtual classroom

  • Policies and procedures writing
  • Writing financial policies and procedures
  • Planning and managing UX

Classroom/on premises

  • Policies and procedures writing

Technical communication courses

elearning

  • Technical Author/Technical Writer/technical writing training course (this covers the fundamentals of technical writing)
  • Trends in technical communication (free course)
  • Creating screenshots and images for user guides
  • Intermediate/Advanced technical communication
    • Creating screenshots and images for user guides
    • DITA fundamentals
    • Documenting REST APIs
    • Managing software documentation projects
    • Markdown and AsciiDoc
    • Revising and editing content
    • Single sourcing and content reuse
    • Structured writing fundamentals
    • Trends in technical communication
    • Technical copywriting
    • UI writing
  • Technical writing for developers (elearning version)
  • Planning and creating content for customer onboarding

Virtual classroom

  • Fundamentals of technical writing (This is the live trainer version on our Technical Author/Technical Writer/technical writing training course)
  • Technical writing for Support staff
  • Technical writing for developers (virtual classroom version)
  • UI writing for developers

Classroom/on premises

  • Adobe FrameMaker

Client testimonials

You delivered a great workshop, I really enjoyed the day…plenty of food for thought and at an ideal time.

Linda Stansfield, Orchard Systems Advanced technical writing & new trends in technical communication training

Excellent course. Lots to consider! Will certainly make me challenge what we do and have done for several years.

Advanced technical writing & new trends in technical communication training

Very interesting course though not what I thought it would be. Lots of new ideas and things to think about. Look forward to trying some of them out.

Advanced technical writing & new trends in technical communication training

Stimulating and thought provoking. Introduced techniques that I certainly will use in the future.

Advanced technical writing & new trends in technical communication training

Excellent all round.

Advanced technical writing & new trends in technical communication training

I just wanted to say ‘thank you!’ for the excellent training session yesterday. I’m putting those principles to work today as I review the UA for one of our websites. The way I write has changed dramatically.

Advanced technical writing & new trends in technical communication training

Just what I was hoping for. Strengthens my belief that I need to be involved in projects from the outset.

Advanced technical writing & new trends in technical communication training

Great course.

Advanced technical writing & new trends in technical communication training

I thoroughly enjoyed the policies and procedures course and thought the content was excellent.

Ann M. Writing policies and procedures training course

I found the course material very relevant to the day's training. Very pleased I took part.

Traci J. Writing policies and procedures training course

The trainer's flexibility and delivery were fantastic, making this a really worthwhile day.

Sally B. Quality and Policy Officer Writing policies and procedures training course

Delivered in such an engaging way to inspire the masses.

Ace Schools Multi Academy Trust

Writing policies and procedures training course

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Courses in business communication

Courses for people who need to write more effectively and efficiently:

Contact us to learn more

Technical Author/Technical Writer/technical writing training course

Learn to write like a professional technical communicator. This course teaches you the fundamentals of technical writing, and helps you understand your role as a Technical Author (or similar position).

For more information, see:

ISTC accredited training course logo

Society for Technical Communication logo

Logo for Australian Society for Technical Communication

techcommnz logo

Intermediate/Advanced technical communication training course

Write like the best professional technical communicators. Manage your projects with less stress. Be on top of the latest trends and technologies.

Cherryleaf’s intermediate/advanced technical communication skills course provides you with access to a collection of online modules in technical communication, under a low cost monthly subscription plan.

You pay for it for as long as you need it. You can stop when you want, and the subscription will finish at the end of that month. It’s a good way to maintain the Continuing Professional Development (CPD) required by technical communication societies.

Logo for Australian Society for Technical Communicationtechcommnz logo

It contains:

For API documentation projects

For larger or more complex documentation projects

For Software as a Service documentation projects

General topics

Go to the course website

Other technical communication courses

Trends in technical communication (free course)

Updated course: This course covers the new trends emerging in software-related technical communication.

Planning and creating content for customer onboarding

New: Cherryleaf’s elearning course on content for user onboarding gives you the foundations for onboarding new customers in an effective way. The course includes exercises and model answers for the delegates to complete and review.

Creating screenshots and images for user guides

We also offer our “Creating screenshots and images for user guides” elearning course separately from our Intermediate/Advanced technical communication training course bundle.

Writing courses for developers

Writing courses for Support staff

This course teaches Support staff the key skills of technical writing. This enables you to create content that helps users solve problems for themselves.

Classroom courses for software tools

Free training on technical communication

Delegates also get access to all the past episodes of the Cherryleaf Podcast. There's over 30 hours of free training and advice on becoming a better technical and business communicator for you to listen to. It includes interviews with technical communicators at companies such as Amazon, Cisco, Google and VMWare.

Professional certification as a technical communicator - Technical Author qualifications

certified member logoCherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.

Based outside of the UK?

Private, single company, courses are also available - delivered live over the Web from our studio, or at your premises.Contact Cherryleaf for more details.

Course administration

Our Course Administration page gives details on our training terms and conditions.

Where we teach our public classroom courses

Cherryleaf’s classroom courses are held at Savoy Place, London WC2R. This is close to the Strand and Waterloo Bridge.

Contact us for more information

contact cherryleafUse our training services contact form to tell us more.

If you can’t see the course you want, we may still be able to meet your needs.