Cherryleaf’s business and technical writing training courses

Not sure what you need?

Tell us about your situation, and we’ll suggest what’s right for you.

Contact us

A range of business and technical writing training courses

Many people need to create instructions for end users, but they’ve never had any proper training in how to do this. They might need to develop online Help, procedures, API reference, UI text, user guides or training courses. Are they doing a good job? How could their content could be better? Often, they don’t know.

You can choose from affordable online courses, classroom-based training courses, podcasts or workshops in technical communication, content strategy, and written business communication.

You’ll improve your skills, and become more confident in your abilities.

If you’ve been involved in technical writing for some time, our advanced courses are an ideal way to develop your skills, and keep them up to date. They are a great way to keep learning and improving yourself.

Overview of our courses

Business communication courses

Virtual classroom

  • Policies and procedures writing
  • Writing financial policies and procedures
  • Writing HR policies and procedures

Classroom/on premises

  • Policies and procedures writing

Technical communication courses

elearning

  • Technical Author/Technical Writer/technical writing training course (this covers the fundamentals of technical writing)
  • Trends in technical communication (free course)
  • Creating screenshots and images for user guides
  • Intermediate/Advanced technical communication
    • Creating API documentation and developer portals
    • Creating screenshots and images for user guides
    • DITA fundamentals
    • Managing software documentation projects
    • Markdown and AsciiDoc
    • Revising and editing content
    • Single sourcing and content reuse
    • Structured writing fundamentals
    • Trends in technical communication
    • Technical copywriting
    • UI writing
  • Using generative AI (ChatGPT) in technical writing
  • Technical writing for developers (elearning version)
  • Planning and creating content for customer onboarding

Virtual classroom

  • Fundamentals of technical writing (This is the live trainer version on our Technical Author/Technical Writer/technical writing training course)
  • Technical writing for Support staff
  • Technical writing for developers (virtual classroom version)

Client testimonials

Good trainer, approachable. Good ideas to take forward.

Karen T. Care Agency Gibraltar Writing policies and procedures training course

It was inclusive and interactive. Ginny was well prepared about our current practice, and had tailored the session to our needs.

Steve V. Care Agency Gibraltar Writing policies and procedures training course

Definitely sending colleagues on this course!

Lizzie H. Works for a charitable school Writing policies and procedures training course

Great course! Definitely recommend.

Lynsey H. Works for a manufacturer Writing policies and procedures training course

It was really informative, and Ginny is a very engaging trainer.

Alice L. Bromley Council Writing policies and procedures training course

A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development.

Victoria S. Works for a charity Writing policies and procedures training course

Thank you for a really good training course! You were obviously so knowledgeable about the subject and presented everything clearly and in a logical order. The pace was just right with breaks and partner working. Asking people to share answers and thoughts kept it interactive and us all engaged. The feedback from the rest of the team is positive and although we all have slightly different roles, we each got something out of the training.

Rebecca Y Policy Officer at a Housing Association Writing policies and procedures training course

1 2 3

Courses in business communication

Courses for people who need to write more effectively and efficiently:

Contact us to learn more

Technical Author/Technical Writer/technical writing training course

Learn to write like a professional technical communicator. This course teaches you the fundamentals of technical writing, and helps you understand your role as a Technical Author (or similar position).

For more information, see:

ISTC accredited training course logo

Society for Technical Communication logo

Logo for Australian Society for Technical Communication

techcommnz logo

Two course bundles

We offer bundles that contain two courses at a discounted price.

Each bundle contains the technical Author/technical writing online training course – with reviewed assessments, feedback and a certificate.

Intermediate/Advanced technical communication training course

Write like the best professional technical communicators. Manage your projects with less stress. Be on top of the latest trends and technologies.

Cherryleaf’s intermediate/advanced technical communication skills course provides you with access to a collection of online modules in technical communication, under a low cost monthly subscription plan.

You pay for it for as long as you need it. You can stop when you want, and the subscription will finish at the end of that month. It’s a good way to maintain the Continuing Professional Development (CPD) required by technical communication societies.

Logo for Australian Society for Technical Communicationtechcommnz logo

It contains:

For API documentation projects

For larger or more complex documentation projects

For Software as a Service documentation projects

General topics

Go to the course website

Other technical communication courses

Using generative AI in technical writing

Trends in technical communication (free course)

Updated course: This course covers the new trends emerging in software-related technical communication.

Planning and creating content for customer onboarding

Cherryleaf’s elearning course on content for user onboarding gives you the foundations for onboarding new customers in an effective way. The course includes exercises and model answers for the delegates to complete and review.

Creating screenshots and images for user guides

We also offer our “Creating screenshots and images for user guides” elearning course separately from our Intermediate/Advanced technical communication training course bundle.

Writing courses for developers

Writing courses for Support staff

This course teaches Support staff the key skills of technical writing. This enables you to create content that helps users solve problems for themselves.

Free training on technical communication

We’ve trained over 1,000 people in technical communication. Join in!

Course administration

Our Course Administration page gives details on our training terms and conditions.

Where we teach our public classroom courses

Cherryleaf’s classroom courses are held at Savoy Place, London WC2R. This is close to the Strand and Waterloo Bridge.

Contact us for more information

    Your name (*)

    Your email (*)

    Your telephone number

    Your location (*)

    Are there any particular training courses/topics you are interested in?

    Tell us a little about your situation and your requirements (*)

    Are you interested in an onsite (private) or public training course? (*)

    Onsite courses are for groups in a single organisation. Public and online courses are for individuals.

    How would you like Cherryleaf to help you?

    We'd love to email you links to useful articles and news on developing content. If you would like us to add you to our newsletter, please tick below. We'll always treat your details with the utmost care, in accordance with our privacy policy.

    No, I don't want to receive updates.Yes, I'd like to receive updates.