Cherryleaf’s business and technical writing training courses

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A range of business and technical writing training courses

Many people need to create instructions for end users, but they’ve never had any proper training in how to do this. They might need to develop online Help, procedures, API reference, UI text, user guides or training courses. Are they doing a good job? How could their content could be better? Often, they don’t know.

Cherryleaf teaches you the skills to create great instructional content with ease. We've trained nearly 1,000 people in technical communication. Join in!

You can choose from affordable online courses, classroom-based training courses, podcasts or workshops in technical communication, content strategy, and written business communication.

You’ll improve your skills, and become more confident in your abilities.

If you’ve been involved in technical writing for some time, our advanced courses are an ideal way to develop your skills, and keep them up to date. They are a great way to keep learning and improving yourself.

Overview of our courses

Business communication courses


  • Communicating and leading during the lockdown (free mini-course)
  • Business writing (Intermediate/Advanced)

Virtual classroom

  • Policies and procedures writing
  • Writing financial policies and procedures
  • Writing HR policies and procedures
  • Writing IT and cybersecurity policies and procedures
  • Planning and managing UX

Classroom/on premises

  • Policies and procedures writing

Technical communication courses


  • Fundamentals of technical writing
  • Intermediate/Advanced technical communication
    • DITA fundamentals
    • Documenting REST APIs
    • Managing Software Documentation Projects
    • Markdown
    • Revising and Editing Content
    • Single sourcing and content reuse
    • Structured Writing Fundamentals
    • Trends in Technical Communication
    • UI Writing
    • Technical Copywriting
  • Technical writing for developers (elearning version)

Virtual classroom

  • Fundamentals of technical writing
  • Technical writing for Support staff
  • Technical writing for developers (virtual classroom version)
  • UI writing for developers

Classroom/on premises

  • Adobe FrameMaker

Client testimonials

Good trainer, approachable. Good ideas to take forward.

Karen T. Care Agency Gibraltar Writing policies and procedures training course

It was inclusive and interactive. Ginny was well prepared about our current practice, and had tailored the session to our needs.

Steve V. Care Agency Gibraltar Writing policies and procedures training course

Definitely sending colleagues on this course!

Lizzie H. Works for a charitable school Writing policies and procedures training course

Great course! Definitely recommend.

Lynsey H. Works for a manufacturer Writing policies and procedures training course

It was really informative, and Ginny is a very engaging trainer.

Alice L. Bromley Council Writing policies and procedures training course

A really engaging and informative course. I will be able to use a lot of what went through today in current internal policy development.

Victoria S. Works for a charity Writing policies and procedures training course

The fundamentals of technical writing course

ISTC Accredited Course

Logo for Australian Society for Technical Communication

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Learn to write like a professional technical communicator. This course teaches you the fundamentals of technical writing, and helps you understand your role as a Technical Author (or similar position).

Intermediate/Advanced technical communication training course

Logo for Australian Society for Technical Communication

techcommnz logo

Write like the best professional technical communicators. Manage your projects with less stress. Be on top of the latest trends and technologies.

Cherryleaf’s intermediate/advanced technical communication skills course provides you with access to a collection of online modules in technical communication, under a low cost monthly subscription plan.

You pay for it for as long as you need it. You can stop when you want, and the subscription will finish at the end of that month. It’s a good way to maintain the Continuing Professional Development (CPD) required by technical communication societies.

It contains:

For API documentation projects

For larger or more complex documentation projects

For Software as a Service documentation projects

General topics

Go to the course website

Other technical communication courses

Writing courses for developers

Writing courses for Support staff

This course teaches Support staff the key skills of technical writing. This enables you to create content that helps users solve problems for themselves.

Classroom courses for software tools

Free training on technical communication

Delegates also get access to all the past episodes of the Cherryleaf Podcast. There's over 30 hours of free training and advice on becoming a better technical and business communicator for you to listen to. It includes interviews with technical communicators at companies such as Amazon, Cisco, Google and VMWare.

Professional certification as a technical communicator - Technical Author qualifications

certified member logoCherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills.

Based outside of the UK?

Private, single company, courses are also available - delivered live over the Web from our studio, or at your premises.Contact Cherryleaf for more details.

Course administration

Our Course Administration page gives details on our training terms and conditions.

Where we teach our public classroom courses

Cherryleaf’s classroom courses are held at Savoy Place, London WC2R. This is close to the Strand and Waterloo Bridge.

Contact us for more information

contact cherryleafUse our training services contact form to tell us more.

If you can’t see the course you want, we may still be able to meet your needs.