Building a policy and procedures dependency mapping app

Managing complex documents is a constant challenge for many organisations. A change in one manual can often affect several other policies. To solve this, Cherryleaf has developed a new proof of concept app that helps teams track these vital links. The challenge of document management Policies rarely exist in isolation. Keeping track of these connections… Read more »

6 strategic moves every documentation team should consider right now

The role of documentation teams is changing fast. Here’s what we think should be on every documentation manager’s strategic agenda. 1. Increase your visibility Visibility is about communicating status to stakeholders. It’s easier than ever to create dashboards that show content coverage, freshness, and usage, so there’s little excuse not to. If people can’t see… Read more »

When a competitor reduces their documentation team: What it might mean and how to respond

A cloud data company recently made what it described as targeted staff cuts, eliminating its entire technical writing and documentation department. According to reports, the Product Managers will take on documentation responsibilities from now on. There may be perfectly sound reasons for this. For example: cost pressures, a need to move faster to market, confidence… Read more »

AI for Technical Writers: Automating changelogs and release notes

If you’re a technical writer creating changelogs or release notes, AI can save you a huge amount of time. Traditionally, this work involves digging through repositories, reviewing code changes, checking JIRA tickets, and speaking with subject matter experts, just to understand what’s changed and what matters for documentation. This is the kind of task AI… Read more »