Is your documentation process full of waste? There’s an app for that

Catch a Technical Author on the wrong day, and you hear them complain about spending hours tracking down a Subject Matter Expert who’s perpetually in meetings, or having to rewrite the same section three times because the source information kept changing. In a manufacturing environment, you’d see them as symptoms of waste in the process:… Read more »

Indicators that suggest something was written by AI

We researched the indicators that suggest something was written by AI. We then asked Claude to create an article about it, in that style. There’s nothing inherently wrong with using AI to write content. Use matters more than the tool itself. It depends on context, how (and the extent to which) it’s used, and the… Read more »

M&A integration blueprint: Why procedures matter more than you think

When two companies merge, the announcement typically focuses on synergies, market share, and shareholder value. What gets far less attention, until it becomes a problem, is the intricate work of actually integrating two distinct organisations into a functioning whole. At the heart of this challenge lies something seemingly mundane but absolutely critical: policies and procedures…. Read more »

5 reasons why the future of software development is less coding, more documentation

tldr: Software development is evolving rapidly. The industry is moving from manual coding to AI-assisted development and automation. This creates unprecedented documentation needs. Documentation is shifting from a “nice-to-have” to a critical requirement for product success. Here are five reasons why the future of software development is less coding, more documentation. 1. The move towards… Read more »

Transforming policies into engaging training content – instantly

Turning dense policy documents into effective training materials is time-consuming. L&D teams spend weeks on this challenge. What if you could create interactive quizzes, realistic role-play scenarios, and clear study guides in seconds? We’ve built a procedure-to-training content converter that does exactly that. Using AI, our tool transforms policy documents into engaging, ready-to-use training deliverables…. Read more »