How do you make technical writing compelling in a promo video? We’ve been wrestling with this question this week as we planned a video for our online Help documentation writing service. The challenge seemed straightforward at first: create a compelling video for our website. But the more we discussed it, the more complicated it became…. Read more »
Cherryleaf Blog
Automating llms.txt generation for multi-version documentation sites
Developer portals and knowledge bases often contain documentation for multiple product versions, including legacy ones that are no longer actively maintained. When LLMs try to extract information from these sites, they can struggle to identify which content is current and relevant. The llms.txt file offers a solution by providing LLMs with clear signposts to the… Read more »
Master policies and procedures writing this March
Join our training course on 24-24 March 2026 Are you facing the challenge of creating or updating your organisation’s policies and procedures? Our policies and procedures training course teaches you how to write clear and effective policies and procedures, in a straightforward and efficient way. Policies and procedures writing training course promotional videoWatch this video… Read more »
Briefing note: Claude Cowork for software Technical Authors
Claude Cowork is Anthropic’s new research-preview “agentic” AI system that can autonomously perform tasks on your computer. It extends Claude Code (the developer-focused tool) into a non-technical, consumer interface. It is a “research project” at present. As of January 2026, it runs only on the Mac desktop app and requires the Max ($100/mo) plan during… Read more »
Using video to promote documentation services
After six months of video experimentation, we’re starting to learn what works (and what spectacularly doesn’t) when marketing technical writing services through video. Why use video? To communicate a message in a different way Most websites promoting technical writing services follow a predictable pattern: bullet-pointed benefits lists, problem inventories, manual screenshots, and sample help files…. Read more »